Supply & Logistics Coordinator | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

About Nabu Casa

Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. We were founded to ensure the project's sustainability, and in 2024, we partnered with the Open Home Foundation to protect and promote a wide range of open-source initiatives. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

We are a profitable company with no external investors. Our funding comes directly from users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware, ensuring our only stakeholders are our employees and our users. We also support other open-source projects, including those focused on hardware, standards, and voice technology.

The Role

Nabu Casa is looking for a Supply Chain Coordinator to own the flow of our hardware products — from manufacturers to distributors, and ultimately to the homes of the people running Home Assistant.

As the official provider of Home Assistant hardware, we ship to a passionate global community, and this role is central to keeping that operation running reliably. You'll own the day-to-day: purchase orders, manufacturer coordination, logistics, distributor support, inventory, and RMA handling — and you'll be the person who turns how we do these things into documented, repeatable processes.

As part of our continued commercial growth, we are expanding the Commercial team with several key hires that will help shape the next phase of Nabu Casa’s global operations and partner ecosystem. This role will play an important part in supporting and scaling our international hardware operations across regions and distribution channels.

We're hiring because we're growing fast and need someone to take full ownership so the work scales with us. You'll have real autonomy from day one: if a shipment is delayed, a distributor has an urgent issue, or stock needs to be allocated across regions, you take it and drive it to resolution.

You'll work closely with our Global Channel Manager, Hardware team, and Finance team, and directly with manufacturers, distributors, and logistics partners. You'll be part of the Commercial team and report to our VP Commercial, based in Norway.

Why this role, and why now

• You'll own a function, not a queue. This is a step up for someone who has coordinated logistics or supply chain inside a more structured company and is ready to run the whole thing themselves. Success looks like the supply chain operating well without anyone above you in the daily detail.
• You'll build the structure, not just maintain it. We're small and deliberately light on process. You'll bring the good practices you've seen elsewhere, document them as SOPs, and shape how this function works as the company scales.
• It's operational and strategic. Beyond running the day-to-day, you'll analyse forecast data to decide when and how much to order, and use modern tools — including AI-assisted workflows — to do it well.
• AI works for you here. We invest in AI to support our people, not replace them.
• Stable and mission-driven. Profitable, no investors, funded by the community we serve. You're building something that lands in millions of real homes.
  
  

What You'll Do

• Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
• Place and manage manufacturer purchase orders and track them through to delivery
• Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
• Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
• Manage order flow, inventory updates, and data in NetSuite
• Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
• Coordinate global logistics with freight forwarders and logistics partners
• Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation with manufacturers
• Analyse forecast data and inventory levels to support purchasing decisions on when and how much to order
• Create and maintain standard operating procedures and supply chain documentation
• Identify bottlenecks and continuously improve the supply chain as the company scales
• Work cross-functionally with the Hardware, Commercial, and Finance teams to keep everything aligned
  
  

What You Need To Have

• 4+ years in supply chain, logistics, purchasing, or operations, with direct, hands-on ownership of the work
• Direct experience coordinating with manufacturers — placing and managing purchase orders, and working with them on lead times and production schedules. Experience with factories in China (or elsewhere in Asia) is strongly preferred
• Cultural fluency communicating with international manufacturing partners, particularly in Asia — you understand professional norms and know when directness or informality is and isn't appropriate
• A practical grasp of inventory management, stock allocation, and partial deliveries — you've solved these problems for real, not just in theory
• Experience coordinating international shipments and logistics
• Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries within one
• A track record of bringing structure: documenting processes, writing SOPs, and improving workflows — ideally drawn from a company that already had solid supply chain practices you can adapt for us
• The ability to operate independently with minimal structure and high ownership in a fast-moving environment
• An analytical mindset — comfortable using reporting and forecast data to drive decisions
• Strong organisational, problem-solving, and communication skills
  
  

It would be great if you also have

• Specific experience with NetSuite
• Experience in hardware, consumer electronics, or e-commerce operations (e-commerce is a great fit if you've had direct contact with manufacturers)
• Familiarity with AI tools and automation workflows
• Experience supporting distributor or channel operations
• Personal experience using Home Assistant, and an affinity with open-source, community-driven products
  
  

What we offer You

Nabu Casa is a fully remote company that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country, and no work visa is required.

This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will be part of the Commercial team, and you will report to our VP Commercial, based in Norway (UTC +01:00 / +02:00).

Core to the establishment of Nabu Casa was the well-being of the people building Home Assistant. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including:

• Five weeks (twenty-five days) of paid time off
• Fourteen days of paid sick leave if your country/laws treat them as unpaid
• Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth. We will provide the missing days if your country/laws do not provide such compensation
• A budget to equip your home workspace once you start. After three years, you may keep this equipment for personal use
• A monthly smart home budget to ensure you keep up-to-date with the latest that smart homes offer
• A 50% contribution to your internet connection fee at your home workspace
• If you are currently working on Home Assistant-related side projects, you can spend work time maintaining them
  
  

When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following:

Greece: 34.000 - 46.600 EUR

Hungary: 15.000.000 - 19.600.000 HUF

Italy: 49.100 - 67.100 EUR

Poland: 260.000 - 330.000 PLN

Portugal: 44.500 - 59.700 EUR

Romania: 178.000 - 221.000 RON

Spain: 49.000 - 68.000 EUR

UK: 56.200 - 74.000 GBP

• Other countries: Compensation can be discussed during the first interview.
  
  

About Us

Nabu Casa funds the development of Home Assistant and other projects at the Open Home Foundation. Nabu Casa is best known as the organization driving the development of Home Assistant, the world's largest free and open-source smart home platform. More than two million households benefit from its home automation capabilities. Powered by a worldwide community of open-source developers, GitHub ranked it the most active open-source project in the world in 2024.

We were initially founded to ensure that the development of Home Assistant would remain sustainable as it kept growing, but over time it has grown to support more open home initiatives. In 2024, the Open Home Foundation was formed to protect these open-source projects and ensure they thrive into the future. Nabu Casa is a commercial partner of the foundation, and our principles are aligned with a joint commitment to privacy, choice, and sustainability in the smart home. These are the values that we put at the heart of every decision we make. It's woven into our architecture, licensing, community, and everything else.

Nabu Casa is profitable, has no external investors, and our only funding comes from people subscribing to Home Assistant Cloud and buying Home Assistant hardware. That means the only stakeholders we have to concern ourselves with are our employees and our users.

Expert Career Tips for Supply & Logistics Coordinator Roles

To succeed in a competitive market as a Supply & Logistics Coordinator , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Supply & Logistics Coordinator requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Supply & Logistics Coordinator position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.