Senior Vice President Global Operations | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

Job Description

Job Title:

Senior Vice President, Global Operations

Location:

Remote (Must live within a 25-mile radius of a venue)

Reporting To

Chief Executive Officer

Position Overview

Leading with a Purpose

As Senior Vice President, Global Operations, you are accountable for the overall performance, profitability, growth, and operational execution of F1® Arcade's global venue portfolio. As the senior operational executive for the business, you are responsible for developing and executing the global operations strategy while ensuring exceptional guest experience, operational excellence, financial performance, and brand consistency across all markets.

This role leads the global operations organization, including all regional operational leaders, venue leadership teams and operations support teams. You will execute the operational vision, structure, and standards required to support a growing international business while ensuring consistent execution across every venue.

As a key member of the Leadership Team, reporting into the Chief Executive Officer, you will partner closely with C-Suite leaders, and other senior leaders to translate business strategy into operational execution. You will play a critical role in shaping company direction, driving growth initiatives, optimizing profitability, and ensuring the successful execution of strategic priorities across the organization.

Key Areas of Responsibility

Executive Leadership

• Serve as the senior operational leader for the global business and a member of the Exec-co Leadership Team.
• Partner with the CEO and Executive Leadership Team to define and execute the company's strategic vision and long-term growth plans.
• Drive alignment between Operations, Finance, Marketing, Sales, Culinary, Technology, Development, and People functions.
• Provide operational insight and leadership on all major business decisions and growth initiatives.
• Act as a key ambassador for the F1® Arcade brand internally and externally.
  
  

Global Operations Leadership

• Lead all operational functions across the global venue portfolio.
• Establish and execute the global operations strategy, ensuring alignment with business objectives and growth plans.
• Maintain accountability for venue performance, operational consistency, guest experience, profitability, and brand standards across all markets.
• Refine and develop scalable operating models, systems, and processes that support continued domestic and international expansion.
• Drive operational excellence through performance management, continuous improvement, and innovation.
  
  

Regional Leadership & Organizational Development

• Directly lead regional operational executives, including US and UK operational venue leadership teams.
• Maintain ultimate accountability for all venue leadership teams.
• Build and develop a world class operations organization capable of supporting a rapidly growing international business.
• Foster a culture of accountability, empowerment, ownership, and high performance throughout the organization.
  
  

Financial Performance & Growth

• Partner closely with the Chief Financial Officer to develop operating budgets, forecasts, capital planning strategies, and long-range business plans.
• Drive sustainable revenue growth and profitability across the global.
• Ensure operational decisions support company financial objectives and shareholder value creation.
• Identify opportunities to improve margins, productivity, efficiency, and guest satisfaction.
• Monitor and evaluate key business performance indicators and implement corrective actions where necessary.
  
  

Brand, Guest Experience & Commercial Performance

• Partner with the Chief Marketing Officer and Commercial leadership teams to maximize guest engagement, revenue growth, and brand awareness.
• Ensure operational execution supports the guest experience, marketing strategy, events strategy, and overall brand positioning.
• Championaculturefocusedondeliveringexceptionalguestexperiencesatevery
• Maintain consistency in operational and service standards across all markets.
  
  

Operational Excellence

• Drive the implementation of best practices, standard operating procedures, and performance standards.
• Promote continuous improvement and innovation throughout the operational organization.
  
  

Operational Risk, Safety & Governance

• Ensure compliance with all operational, labor, health and safety, licensing, and regulatory requirements.
• Establish governance frameworks that protect the business, team members, guests, and brand.
• Identify and mitigate operational risks while maintaining a strong culture of accountability and compliance.
  
  

Skills Required

Experience

• 15+ years of progressive operational leadership experience within hospitality, entertainment, experiential, leisure, retail, or multi-unit restaurant organizations.
• Significant executive leadership experience overseeing large-scale, multi-region, or international operations.
• Proven success leading high-growth organizations through expansion and transformation.
• Demonstrated experience operating as a member of a senior executive leadership team.
  
  

Leadership & Influence

• Exceptional executive presence with the ability to influence executive teams, and operational leaders.
• Proven ability to build, lead, and develop high-performing organizations.
• Strong coaching, leadership development, and succession planning capabilities.
  
  

Strategic & Commercial Acumen

• Deep understanding of operational strategy, organizational design, and business growth.
• Strong commercial and financial acumen with extensive P&L ownership experience.
• Ability to balance strategic planning with operational execution.
• Demonstrated ability to drive enterprise-wide change and transformation initiatives.
  
  

Adaptability & Growth Orientation

• Thrives in dynamic, high-growth environments.
• Comfortable leading through ambiguity, change, and rapid expansion.
• Ability to manage complexity across multiple markets, cultures, and business functions.
  
  

Travel & Work Requirements

• Ability to travel globally up to 70% of the time.
• Ability to work a minimum of 40 hours per week, with flexibility to support global business operations across multiple time zones.
  
  

Ability to consistently demonstrate F1® Arcade Core Values;

Pursuit of Excellence

Positive Energy

Integrity

Team Spirit

Basic Physical Requirements

When working at an F1® Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly.

Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. Will stand and walk for extended periods of time. Frequent hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.

F1® Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Expert Career Tips for Senior Vice President Global Operations Roles

To succeed in a competitive market as a Senior Vice President Global Operations , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Senior Vice President Global Operations requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

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