OSP Technician | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

What’s the Role?

The OSP Technician is responsible for performing plant-related troubleshooting calls, surveys, locating cabling, outage repair, on-call duty, shift work, tracking/repair, power supply maintenance, and construction maintenance in accordance with company procedures and practices. The OSP Technician will be called upon to troubleshoot and resolve service failures related to our company’s products and services. Furthermore, the technician will be part of the team responsible for the construction of new outside line plant as and when required by the company.

What You'll Do

• Performs routine troubleshooting calls and reports troubleshoots to the plant through the distribution cable to the node to restore the customer's service.
• Performs Cumulative Leakage Index (CLI) ride-out; tracks; and repairs leakage in accordance with Broadcasting Commission and Spectrum Management regulations.
• Perform construction and construction maintenance duties such as splicing aerial, underground cable, and equipment to build or restore cable plant to system specification; splices and activates new cable plant as required.
• Performs RF test on basic and advanced cable test equipment. Must possess knowledge of calculating RF signal level losses and gains.
• Performs underground location of existing plant using system prints and cable-locating equipment to prevent cable damage and service interruptions.
• Repairs and/or replaces damaged aerial/underground plant and inspects, repairs, and/or replaces power supplies as necessitated.
• Reviews all requested services with the customer to ensure understanding and agreement.
• Determines acceptability of video, data, and voice services by reviewing television picture quality and PC and modem connections following any installation or work on cable services to provide the best possible service for the customer.
• Troubleshoots the forward and return path in the drop from the tap to the customer's equipment for multiple services.
• Responds to and repairs service interruptions during regular business hours, shift work, or when "on call" as required.
• Completes daily work order and SCCD tickets for each job by close of assigned duty.
• Inspects existing ground to ensure compliance with company requirements. Make referral installation of new ground as required to protect employees, customers, and equipment from damage
• During normal day-to-day activities, namely, but not limited to, cleaning, maintaining, and stocking vehicles and equipment in preparation for daily responsibilities.
• Drives company vehicle in a safe and responsible manner.
• Reports the vehicle for repair or servicing when required and reports any accidents/incidents, losses, injuries, or property damage and/or customer impact immediately to the supervisor.
• Performs job in adherence with safety procedures as outlined by the company’s HSE standards.
• Promptly fulfills any administrative reporting requirements as necessary.
• Perform other duties as requested by the supervisor to achieve departmental goals and objectives.
• Performs any other duties ancillary to or related to the foregoing.

What You'll Need

Knowledge & Experience

• At least 2-3 years of prior experience with technical responsibilities related to the CATV and telecommunications services industries and experience in cabling and electrical installations.
• Professional certification (e.g., NCTI) or training in broadband cable systems is highly desirable.
• High School Diploma or equivalent
• Possess knowledge of electrical standards
• Valid driver’s license and satisfactory driving record are mandatory.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why Join Us

Technology excites us, enables us, and drives us. We're proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers' lives with technology so that they can connect, work, live, and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

Expert Career Tips for OSP Technician Roles

To succeed in a competitive market as a OSP Technician , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with OSP Technician requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This OSP Technician position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.