Field Representative II, Cross Functional | JobSetuu
RICOH
Posted 5 घंटे पहले • Via jobicy.com
Description
Job Overview
- Source: Jobicy
Job Description
Field Representative II, Cross Functional
POSITION PROFILE
Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, receptionist, audio visual, administrative duties as assigned, maintaining billing logs and reports. Supports the region's MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the Site, Operation Manager or the IAM, depending on marketplace personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
�· Assists new MS site implementation.
�· Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
�· Assists in the training of new and existing employees.
�· Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
�· Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
�· Orders paper, toner and other supplies as directed by Site Manager or Supervisor. In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
�· Processes all incoming and outgoing mail.
�· Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
�· Filing and labeling of documents and other materials for storage and retrieval.
�· Shipping and Receiving, including the movement of boxes and or equipment.
�· Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite.
�· Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
�· Performs basic troubleshooting on all equipment used within the RICOH Center.
�· Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
�· Manage all aspects of the RICOH Center in the absence of the Site Manager or Supervisor.
�· Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call.
�· Performs Front Desk Receptionist duties.
QUALIFICATIONS (Education, Experience and Certifications)
Typically Required:
�· Requires high school diploma plus 6-12 months of related work experience.
�· Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.
�· Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment.
�· Requires experience with postage meter and equipment.
KNOWLEDGE, SKILLS AND ABILITIES
�· Ability to use and troubleshoot mailroom equipment
�· Good organizational skills
�· Good communications and customer service skills
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
�· Typically, an office environment with adequate lighting and ventilation, and a normal range of
�· temperature and noise level
�· Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �· prepare, provide and convey diversified information
�· Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
�· Moderate dexterity �· regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Expert Career Tips for Field Representative II, Cross Functional Roles
To succeed in a competitive market as a Field Representative II, Cross Functional, you need more than just technical skills. Here are some expert strategies to elevate your profile:
- Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
- Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
- Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Field Representative II, Cross Functional requirements.
- Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
- Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.
Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.
Salary & Compensation
Salary not disclosed; typically competitive for the role.
Work Arrangement
Type: On-Site
Standard business hours at the office.
Comprehensive Application Strategy & Hiring Process
Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:
1. Initial Research & Tailoring
Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.
2. The Perfect Cover Letter
If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.
3. Navigating the Multi-Stage Interview
Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.
4. Post-Interview Follow-Up
Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.
By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.
Typical Interview Process
- Resume screening
- HR call
- Skill interview
- Final manager interview
- Offer
Tip: Research the company's products and culture.
Global Market Intelligence & Relocation Insights
At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:
The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.
Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.
Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.
Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.
Skills & Competency Roadmap for Professional Development
To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:
- Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
- AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
- Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
- Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.
By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.
Apply via JobSetuu
Discover your next career milestone on JobSetuu. This Field Representative II, Cross Functional position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.
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