Technical Program Manager, Data Centers | JobSetuu

Description

Job Overview

• Source: Jobicy

Job Description

The Role

We are looking for a Technical Program Manager to own the operational readiness and ongoing health of our fleet of Data Centers, both COLO and BTS sites. In this role you will be the single point of accountability for ensuring each site runs as expected — SLAs met, maintenance executed on schedule, and audits passed — across a growing portfolio of landlord-operated and purpose-built facilities. You will operate as the primary interface between Nebius and our data center landlords and operators, and you will partner closely with the Nebius IT team to translate site-level operations into reliable infrastructure for our customers.

This is an individual contributor position for someone who is equally comfortable in a contractual SLA review, a maintenance window planning call, and a physical site audit. You will define the mechanisms that keep our sites accountable and surface risk before it becomes an incident.

Key job responsibilities

• Own the operational health of Nebius COLO and BTS sites, ensuring each facility runs to expectation across power, cooling, space, connectivity, security, and environmental controls.
• Track, monitor, and enforce SLA compliance across landlords and colocation providers; identify breaches, drive remediation, and hold providers accountable to contractual commitments.
• Manage and coordinate site maintenance schedules — preventive and corrective — including planning and approving maintenance windows, reviewing Methods of Procedure (MOPs), and minimizing risk to live workloads.
• Plan and drive site audits covering compliance, capacity, power/cooling performance, physical security, and safety; track findings to closure.
• Serve as the primary day-to-day interface with data center landlords and operators, managing the operational relationship, escalations, and coordination of on-site activity.
• Partner closely with the Nebius IT team on deployments, capacity planning, incident response, and change management at each site.
• Build reporting mechanisms and dashboards that give leadership clear visibility into site health, SLA performance, maintenance status, and open risk across the portfolio.
• Lead incident coordination and post-incident follow-up, including root cause analysis and corrective action tracking with landlords and internal teams.
• Track and manage contractual operational obligations, deliverables, and timelines across multiple sites and providers simultaneously.

About the team

The Data Center team is responsible for the physical infrastructure that underpins Nebius' AI cloud. We manage the full lifecycle of our COLO and BTS footprint — from bringing new capacity online to keeping live sites running reliably at scale. We work at the intersection of facilities operations, vendor management, and IT infrastructure, and we move fast because our customers' AI workloads depend on the reliability we deliver.

Basic qualifications

• 10+ years of experience in technical program management, data center operations, or critical facilities/infrastructure management.
• Experience managing data center infrastructure and operations (power, cooling, space, connectivity) in colocation, build-to-suit, or owned environments.
• Experience managing third-party vendors, landlords, or service providers against SLAs and contractual obligations.
• Demonstrated ability to manage multiple programs, sites, or workstreams simultaneously and drive them to measurable outcomes.
• Bachelor's degree in a relevant field, or equivalent practical experience.

Preferred qualifications

• Direct experience with colocation (COLO) and build-to-suit (BTS) data center models, including operating across multiple landlords and operators.
• Working knowledge of data center SLAs, MOPs/SOPs, maintenance regimes, and audit and compliance frameworks (e.g., Uptime Institute Tier standards, SOC 2, ISO 27001).
• Experience supporting AI/HPC, GPU cluster, or other high-density compute infrastructure.
• Strong familiarity with incident management and root cause analysis in a critical facilities context.
• Experience building reporting mechanisms, dashboards, or operational scorecards for infrastructure health and risk.
• PMP, Uptime ATD, or equivalent program/operations certification.
• Proficiency with program and ticketing tools (e.g., Jira, ServiceNow) and comfort working with operational data.
• Willingness to travel to sites as needed.

Expert Career Tips for Technical Program Manager, Data Centers Roles

To succeed in a competitive market as a Technical Program Manager, Data Centers, you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Technical Program Manager, Data Centers requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Technical Program Manager, Data Centers position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.