Service-Assistent/in (m/w/d)

Description

Job Overview

• Role: Service-Assistent/in (m/w/d)
• Company: Stellantis &You Deutschland GmbH
• Location: Sankt Augustin
• Employment Type: Full-Time
• Category / Department: Customer Service
• Salary: Competitive / Not Disclosed — confirm during interview
• Key Skills / Technologies: Customer Service
• Listing Source: Arbeitnow

Job Description

Stellantis &You - Mit starken Marken Zukunft gestalten.

Die aktuelle Produktpalette unserer Marken ABARTH, ALFA ROMEO, CITROËN, DS AUTOMOBILES, FIAT, FIAT Professional, JEEP, LEAPMOTOR, OPEL und PEUGEOT ist die umfassendste und modernste, die wir je im Angebot hatten – also optimale Voraussetzungen, um jetzt bei uns einzusteigen!

Zur Verstärkung unseres kollegialen, motivierten Teams suchen wir für unsere Niederlassung Köln-Bonn am Standort Sankt augustin Sie als

• Service-Assistent/in (m/w/d)

Aufgaben

Darauf können Sie sich freuen:

• Zuständigkeit für den Kundenempfang sowie die Telefonannahme
• Organisatorische Steuerung von Kunden- und Werkstattterminen
• Gewährleistung einer hohen Kundenzufriedenheit sowie einer optimalen Kundenbetreuung
• Unterstützung unserer Serviceberater in administrativen Aufgaben

Qualifikation

Darauf können wir uns freuen:

• Abgeschlossene kaufmännische Ausbildung
• Erste einschlägige Erfahrungen im Umgang mit Kunden
• Berufserfahrung in der Automobilbranche von Vorteil
• Kundenorientiertes Verhalten, sicheres Auftreten, professioneller Umgang auch in schwierigen Situationen

Benefits

• Gutes, kollegiales Betriebsklima
• 30 Tage Urlaub
• Urlaubsgeld und Weihnachtsgeld
• 36,5 Stunden-Woche
• Vermögenswirksame Leistungen
• Attraktive Konditionen bei Fahrzeugkauf, -finanzierung oder -Leasing
• Attraktive Schulungsangebote, um Ihnen einen optimalen Start und eine erfolgreiche Weiterentwicklung zu ermöglichen
• Corporate Benefits
• Eine faire marktgerechte Vergütung
• Bike-Leasing
• Mitarbeit in einem weltweiten Automobilkonzern

Konnten wir Sie begeistern?

Dann freuen wir uns auf Ihre Bewerbung!

Bei Stellantis beurteilen wir Bewerber auf der Grundlage von Qualifikationen und Stellenanforderungen. Wir begrüßen Bewerbungen von Menschen aller Geschlechter, Altersgruppen, ethnischer Zugehörigkeit, Nationalität, Religion, sexueller Orientierung und Behinderung. Vielfältige Teams ermöglichen es uns, die sich entwickelnden Bedürfnisse unserer Kunden besser zu erfüllen und für unsere Zukunft zu sorgen.

Wir freuen uns auf SIE!

Ihr Team der Stellantis &You

Einsteinstraße 31 | 53757 Sankt Augustin

Find more English Speaking Jobs in Germany on Arbeitnow

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Resume and application screening
2. Introductory phone or video call with HR
3. Role-specific skill or competency interview
4. Final interview with the hiring manager or panel
5. Reference checks and offer discussion

Tip: Research the company's products, culture, and recent news thoroughly before each interview round.

About the Employer

Stellantis &You Deutschland GmbH is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Sankt Augustin. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Arbeitnow.

How to Apply & Preparation Tips

To apply for the Service-Assistent/in (m/w/d) position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Key skills relevant to this role include: Customer Service. Ensure these are prominently featured on your resume and LinkedIn profile.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.