Senior Solutions Consultant, EMEA | JobSetuu

Description

Job Overview

• Source: Jobicy

Job Description

ABOUT THE TEAM

Sitting in the Sales within Mural’s Revenue Org, the Clients Services Team works closely with a wide range of Sales and Success Stakeholders: Account Managers, Customer Success Managers, and Professional Services Delivery Consultants. Working with our Account Teams we bring customer relevant solutions to our sales process across discovery, demos, thought leadership, services scoping, coaching and facilitation. We are a dedicated team focused on growing Mural and LUMA services revenue.

YOUR MISSION

You'll be a critical bridge between our sales team and our clients, showcasing the power of our LUMA and Consulting services. You'll work with clients to understand their needs, design tailored solutions, and drive successful implementations. You'll be a trusted advisor, helping clients unlock the full potential of Mural's offerings. This role requires strong collaboration with Account Managers, ensuring a unified approach to client engagement and success. This is a quota-carrying role, where you'll be responsible for achieving sales targets related to our LUMA and Consulting services. 

WHAT YOU'LL DO

•  Lead Client Discovery and Solution Design: Conduct in-depth discovery sessions and stakeholder interviews to understand client challenges and objectives. Design and deliver compelling, use-case-specific demos that showcase the value of Mural's LUMA and Consulting services.

• Pipeline Generation and Outbound Prospecting: Proactively identify and generate new leads and opportunities through outbound prospecting, networking, and strategic engagement. Contribute to pipeline growth by actively seeking out and qualifying potential clients.

• Drive Pilot Programs and Scoping: Plan and execute successful pilot programs, working closely with clients to demonstrate the impact of our solutions. Lead the scoping process for paid opportunities, collaborating with internal stakeholders to define project scope, cost, and staffing.

• Develop Proposals and Drive Contracting: Craft persuasive proposals and drive the contracting process, including pricing and service descriptions, in partnership with Account Managers, Project Managers, and Professional Services Delivery Consultants.

• Act as a Trusted SME and Thought Leader: Serve as a subject matter expert in client conversations, building credibility and fostering deeper relationships. Deliver thought leadership and coaching sessions to expand Mural's reach and influence.

• Ensure Seamless Implementation and Identify Expansion Opportunities: Act as the pre-sales point of contact for Professional Services opportunities, ensuring smooth project kickoffs and identifying potential upselling and cross-selling opportunities within existing client accounts. Drive the Professional Services agenda in QBRs, account planning, and ESRs.

WHAT YOU'LL BRING

•  Proven Pre-Sales Consulting Experience: A strong track record in pre-sales consulting, preferably in a SaaS or consulting services environment, with experience in conducting discovery sessions, delivering demos, and scoping projects.

• Expertise in Design Thinking and Facilitation: Deep understanding of design thinking methodologies and facilitation techniques, with the ability to translate client needs into actionable solutions.

• Strong Business Acumen and Proposal Development Skills: Ability to develop compelling proposals, drive pricing discussions, and manage the contracting process effectively.

• Excellent Communication and Presentation Skills: Exceptional verbal and written communication skills, with the ability to present complex concepts clearly and persuasively to diverse audiences.

• Collaborative and Relationship-Building Skills: Ability to build strong relationships with clients, internal teams, and partners, fostering a collaborative and supportive environment.

• Salesforce Proficiency and Pipeline Management: Experience with Salesforce, including accurate pipeline and opportunity capture, and maintaining data hygiene.

• Strategic Thinking and Opportunity Identification: Ability to identify new business opportunities within existing client accounts and drive the Professional Services agenda in strategic account reviews.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Expert Career Tips for Senior Solutions Consultant, EMEA Roles

To succeed in a competitive market as a Senior Solutions Consultant, EMEA, you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Senior Solutions Consultant, EMEA requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Senior Solutions Consultant, EMEA position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.