Senior Business Analyst | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

<h1 style="text-align: center;">Upstream Rehabilitation is looking for a Senior IT Business Analyst to join our team!</h1> <p> </p> <p><strong>Title: Senior Business Analyst</strong></p> <p><strong>Location: Remote</strong></p> <p> </p> <p><strong>Build Your Career with Us!</strong></p> <p>Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to providing exceptional care and remarkable experiences. We strive to provide an inclusive work environment where our differences are celebrated for their value to our communities, patients, and teammates. With a network of over 1,200 clinics coast-to-coast<strong> </strong>across 26 brand partners, and over 8,000 employees, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and a focus on patient care.</p> <p><strong>The Role:</strong></p> <p>Join Upstream Rehabilitation and help drive meaningful impact for both associates and patients.</p> <p>As a Senior Business Analyst, you’ll lead cross-functional initiatives across the Software Development Life Cycle, partnering with business and IT stakeholders to define requirements, align priorities, and deliver solutions that create measurable value. You’ll play a key role in driving clarity, managing change, and supporting successful implementation.</p> <p>In this role, you’ll also help strengthen best practices and foster collaboration across teams, all while supporting Upstream’s mission, vision, and values.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Lead end-to-end requirements for complex, cross-functional initiatives from discovery and scope definition to delivery.</li> <li>Partner with business, product, engineering, QA and project leaders to align on approach, milestones, risks and success metrics.</li> <li>Facilitate stakeholder workshops to analyze current processes, identify gaps and design improved future-state workflows.</li> <li>Create and manage clear, actionable deliverables (user stories, acceptance criteria, process flows, data mapping, business rules).</li> <li>Own requirements across the SDLC, ensuring traceability and effectively managing evolving scope and priorities.</li> <li>Collaborate with technical teams to evaluate solutions and ensure alignment with business goals and compliance needs.</li> <li>Support QA and UAT to validate outcomes, resolve defects, and ensure high-quality releases.</li> <li>Communicate status, risks, and decisions to stakeholders and leadership with clarity and consistency.</li> <li>Drive implementation readiness, documentation, and adoption while mentoring others and elevating BA best practices.</li> <li>Other projects and duties as assigned.</li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li>Bachelor’s degree (or equivalent experience) in Business, Information Systems, Healthcare Administration or a related field.</li> <li>5+ years of experience delivering complex initiatives as a Business Analyst/Sr. Business Analyst across the SDLC (Agile and/or Waterfall).</li> <li>Proven ability to lead discovery, define requirements, and produce clear, actionable deliverables (user stories, process flows, acceptance criteria).</li> <li>Experience partnering cross-functionally with business, product, engineering, and QA to manage scope, ensure traceability, and drive delivery.</li> <li>Strong understanding of systems, integrations, and data flows, with the ability to connect technical solutions to business outcomes.</li> <li>Confident communicator and facilitator who can align stakeholders and translate between business and technical teams.</li> <li>Analytical, organized, and self-directed; able to manage competing priorities and deliver results.</li> </ul> <p><strong>Nice to Haves:</strong></p> <ul> <li>Experience leading large, cross-functional software initiatives end-to-end, including integrations and multi-system impacts.</li> <li>Strong background in process improvement, including current/future state analysis, process mapping, and gap analysis.</li> <li>Experience partnering closely with engineering and QA to support sprint/release planning, UAT, and defect resolution.</li> <li>Healthcare experience, including knowledge of revenue cycle, billing standards, payer rules, or clinic workflows.</li> <li>Working knowledge of SQL and reporting/analytics tools (e.g., Power BI) to support data-driven decisions.</li> <li>CBAP (IIBA), PMI-PBA, CSPO, SAFe POPM, or similar certification.</li> </ul> <p><strong>Benefits Offerings</strong></p> <ul> <li>100% employer paid medical health insurance premium option available</li> <li>Dental and Vision insurance</li> <li>401(k) with company match</li> <li>Generous PTO and paid holidays</li> <li>Supportive team and leadership invested in your success</li> </ul> <p><strong>A Better Place to Build Your Career</strong></p> <p>Upstream Rehabilitation offers entry-level candidates and career professionals the opportunity to serve in corporate and non-clinician roles, both remotely and in our physical therapy clinics and corporate offices across the country. We dedicate resources to continuous education and improvement through in-house Leadership Development Programs and outside training. We are committed to ensuring our employees have the skills needed for long-term success. Upstream’s corporate employees are integral in ensuring our company’s success.  You’ll be part of a fantastic group of employees who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many candidates choose to grow their careers with Upstream.</p> <p>Salary Range: $99,750 - $114,000/year</p> <p><em>Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic</em></p> <p><em>Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.</em> </p> <p>#LI-Remote</p> <p> </p><div class="content-conclusion"><p><em>Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</em></p></div>

Expert Career Tips for Senior Business Analyst Roles

To succeed in a competitive market as a Senior Business Analyst , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Senior Business Analyst requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

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