Pharmaceutical Industry Success Consultant | JobSetuu
Doximity • USA
Employment Type: ['Full-Time'] •
Experience: •
Posted: 4 days ago
Client Success Manager, Pharma
Location: Remote in the U.S.
About Doximity:
Doximity is the leading clinical AI company, with the largest network of U.S. clinicians. Recognized by over 85% of U.S. physicians and 300+ health systems, Doximity's AI-powered workflow platform is dedicated to enhancing the productivity of healthcare professionals and improving patient care.
About the Role:
In this client-facing role, you will manage the full lifecycle of projects for clients and provide high-level service to ensure ongoing positive relationships. You'll need to cultivate, manage, and maintain all aspects of relationships with new and existing clients on assigned accounts. You will also be responsible for fulfilling all client contracts within original contract terms, while collaborating with various teams to develop and launch client content, and monitoring and summarizing campaign metrics. You'll need to be able to manage timelines, coordinate large amounts of information, and be highly organized and self-motivated.
Responsibilities:
- Cultivate, manage, and maintain all aspects of relationships with new and existing clients on assigned accounts
- Responsible and accountable for the successful fulfillment of all client contracts within original contract terms
- Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress
- Collaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics
- Accurately forecast project deliverables and achieve revenue recognition goals
- Develop and launch client content with external/interior teams
Qualifications:
- 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market
- Understanding of the pharmaceutical regulatory review process
- Client-facing experience required
- Excellent written and verbal communication skills
- Success working independently and being personally accountable for assigned client accounts
- Highly organized, able to coordinate large amounts of information across multiple projects
Compensation:
The anticipated total compensation for this role is dependent on factors such as experience, skills, location, and internal equity. Our total compensation package may include:
- Base salary
- Equity (where applicable)
- Quarterly bonus or incentive compensation (where applicable)
Benefits:
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full-time employees. Some of our offerings include:
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- Remote work support and home office stipend (where applicable)
Why You'll Love Working Here:
- Join a mission-driven company where your work has a meaningful impact on healthcare
- Work with exceptional teammates who value curiosity, humility, and continuous learning
- Enjoy flexibility and trust
- Grow your career through meaningful challenges and professional development
- Bring your authentic self and be part of an inclusive culture
Our Hiring Process & AI Tools:
Doximity may use AI-enabled tools throughout the hiring process to improve the candidate experience and support our recruiting team. These tools assist with administrative tasks such as scheduling, communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
Equal Employment Opportunity:
Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
Location: Remote in the U.S.
Contact: [Your Contact Information]
Apply on Company Site →
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