Position Overview
At Kalshi, we are revolutionizing the financial market by introducing prediction markets, a new category that harnesses the power of market dynamics to inform decisions. Our mission is to make truth visible through the lens of markets, and we are on a mission to build the largest financial market on the planet. Join us in this exciting journey as a Payments Lead, where you will be responsible for driving and executing a comprehensive strategy for payments within Kalshi.
Key Responsibilities
- Lead the payments roadmap by prioritizing and driving initiatives that improve payment success, speed, and user experience in coordination with Engineering and Growth.
- Manage PSPs and financial partners to negotiate terms, oversee performance, and troubleshoot operational issues with processors, banks, and other partners.
- Optimize conversion and payouts by continuously improving the deposit and withdrawal experience, authorization rates, and settlement times through data-driven experimentation.
- Monitor and analyze payment health by building dashboards, tracking KPIs (authorization rates, declines, chargebacks, latency), and identifying root causes.
- Ensure compliance and regulatory alignment by partnering with Legal/Compliance to handle KYC, AML, and CFTC-related obligations in the payments flow.
- Manage fraud prevention and response by managing fraud tools and policies, ensuring a balance between risk control and user experience. Monitor fraud and compliance health.
- Be hands-on by diving into payment ops workflows, testing new integrations, reconciling issues, and owning execution when needed.
Qualifications
- 5+ years of experience in payments, fintech, or product operations.
- A strong understanding of the payments ecosystem, including PSPs, acquirers, processors, payment methods, fraud tools, and settlement processes.
- Experience leading cross-functional projects involving engineering, compliance, and growth.
- Proven negotiation and vendor management skills with PSPs and banks.
- Analytical and technical proficiency: able to model economics, analyze funnel data, and interpret API documentation.
- Bias toward action: comfortable switching between strategic planning and hands-on execution.
- Excellent communication and project management skills.
Why Kalshi?
Kalshi is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our mission and values, we’d love to hear from you.
Commitment to Equal Opportunity
At Kalshi, we are committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law.
