Partner Success Specialist Central European Market (Based in Germany) | JobSetuu

Description

Job Overview

• Source: Arbeitnow
• Location: Berlin
• Job Type: Full-Time

Job Description

Your mission

We are looking for a Partner Success Specialist to work with our sports clubs in the Central European region, with a primary focus on Germany (Germany based role).
As a Partner Success Specialist, you’ll play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy, curiosity and is persuasive… this is the role for you!

What you’ll be doing

• Build long-term relationships with our top partner clubs through proactive and regular communication, supporting their needs and driving engagement with our platform, including weekly and monthly business reviews and face-to-face meetings.
• Willingness to travel up to 15% and visit partner clubs for face-to-face meetings across Germany
• Improve operational performance of our partner clubs making sure we always deliver the best service to our clubs and players while increasing Playtomic’s revenue
• Onboard new partner clubs to our platform by providing them with all the information and tools they need to start working
• Conduct demo calls with new prospects
• Reduce partner churn by maintaining a very close relationship and being their preferred partner
• Identify and analyze the needs of churned and inactive partners in order to build an action plan for reactivation

Who you’ll be playing with

You'll be working closely with and reporting to the Regional Director. You'll be part of a wider team of Partner Strategic Consultants, each managing their own region.

Our Ideal "Player"

• 2-4 years of work experience in Key Account Management, Sales or Customer Success roles
• Preferred: Experience in the padel industry
• Data driven personality
• German native or fluent proficiency / Professional fluency in English (business level)
• Knowledge of padel industry
• Expertise in Excel/Google Sheets is a must
• Strong negotiation, communication, and interpersonal skills
• Problem solver, highly organized and detail oriented
• Comfortable working in a fast-paced, high-growth and high-performance organization

Extra points

• Experience in the padel industry
• Experience with Hubspot is a plus
• Racket-sports lover!

What’s in it for you

• Salary: Depending on experience, to be discussed in the meeting with People Team
• Budget for personal training
• Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August.
• 1 additional day off per year worked.
• Perks related to the brand and our sponsorship agreements
• Summer work schedule (July-August 7h/day Monday to Friday)
• Languages Classes

Our hiring process

Last, and for you to start warming up, we want to show you whatour process looks like:

• Technical Interview with the Hiring Manager Manager
• People Interview - cultural fit + conditions of the offer
• Final Interview with VP New Markets

About PLAYTOMIC We're the world's largest racket sports app, facilitating court bookings, player connections, and community engagement. With trust from investors globally, we're leading the charge in sports digitalization, with a diverse team spanning the globe.

Take a look to our candidate playbook!

Find more English Speaking Jobs in Germany on Arbeitnow

Expert Career Tips for Partner Success Specialist Central European Market (Based in Germany) Roles

To succeed in a competitive market as a Partner Success Specialist Central European Market (Based in Germany), you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Partner Success Specialist Central European Market (Based in Germany) requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Berlin and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Berlin, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Partner Success Specialist Central European Market (Based in Germany) position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.