Jersey Watch: Sales & Customer Growth Lead | JobSetuu

Description

Job Overview

• Source: WeWorkRemotely

Job Description

Headquarters: Cincinnati, Ohio, United States
URL: https://www.jerseywatch.com/

Jersey Watch is looking for an experienced sales professional who is ready for their next opportunity.

My name is Tim, Cofounder/CEO at Jersey Watch. I'm looking for a new team member to join our company and lead the front lines of new customer growth. You'll be the first sales rep at our company and have lots of autonomy and responsibility.

About Jersey Watch

Jersey Watch is the all-in-one software platform built specifically for youth sports organizations. Thousands of volunteer-run leagues and clubs across the country use Jersey Watch to manage their website, registration, payments, schedules, and communication — all in one place.

We're a small (you'll be our 10th full-time team member), remote-first team that ships product fast, talks to customers daily, and takes product-led growth seriously. Most of our new organizations discover Jersey Watch, try it, and get up and running on their own. This role will exist to help customers convert faster and educate customers throughout the sales funnel from discovery to close.

Learn more about our company at www.jerseywatch.com

The Role

As our Customer Growth Lead, you'll be the human behind our self-serve product. You'll work the top, middle, and bottom of the funnel to help ICP prospects understand how Jersey Watch fits their organization, get them to the "aha" moment quickly, and convert them into long-term paying customers.

Because our product is self-serve, the line between Sales and Customer Care is blurry. You'll spend most of your time selling to new customers, but you'll partner daily with our Customer Care team to make sure new organizations are set up for success, and you'll occasionally step in to help onboard or troubleshoot for customers you brought in.

This is a great launching pad for anyone who wants to build a career in sales and leadership. We expect our sales team to grow over the next several years, and we want this person to recruit and lead future team members.

What You'll Do

• Own inbound sales. Work trial signups, demo requests, and email inquiries. Run discovery calls and product walkthroughs with league administrators, coaches, and club directors.
• Develop relationships with a wide variety of volunteer sports administrators in the US & Canada.
• Source, create, and close new customers through outbound campaigns. You'll work with company leadership to start new outbound initiatives for our company. Finding lead lists, creating outbound email campaigns, and signing up new customers.
• Convert self-serve users. Proactively reach out to active trial accounts, identify organizations most likely to convert, and guide them through registration setup, payment configuration, and go-live.
• Sell consultatively. Understand each organization's structure (rec leagues, travel clubs, multi-sport associations) and map Jersey Watch's capabilities to their season timeline and pain points.
• Partner with Customer Care. Collaborate daily with our Customer Care team on handoffs, escalations, and shared accounts. Step in to help your customers when they need a hand early in their lifecycle.
• Feed the product loop. Surface recurring objections, feature gaps, and friction points to our product and marketing teams so we can continuously sharpen our PLG motion.
• Keep your house in order. Maintain clean pipeline hygiene in our CRM, track activity, and hit weekly and monthly activity and customer targets.
• Help shape the playbook. As the first member of our sales team, your voice will directly influence our scripts, sequences, pricing conversations, and Sales-to-Customer Care handoff process.

Why Jersey Watch

• Real impact. You're selling software that gives volunteers their time back and makes youth sports run better. You'll feel that every week in the stories customers share.
• Remote-first. Work from anywhere in the U.S. with flexible hours and a team that trusts you to get it done.
• Growth path. This role is the first sales position at our company and will provide lots of potential for upward mobility in the short and long term.
• Small team, big ownership. You'll help shape how we sell, not just execute a script.
• Benefits. Competitive base + commission, health coverage, paid time off, and coworking stipend.

Requirements

Who You Are

• Naturally curious and a strong listener.
• Comfortable on the phone, on Google Meet, and over email. You write clearly and you're not afraid to pick up the phone.
• Organized and self-directed. You can manage your own pipeline in a remote environment without someone looking over your shoulder.
• Empathetic and patient. Our customers are volunteers juggling day jobs, families, and kids' schedules. You meet them where they are.
• Coachable. You want feedback, act on it, and share what you learn with the team.
• Strong fit with our company values. Learn more on www.jerseywatch.com/about
• 2+ years working in sales and the ability to hit the ground running within the first few months.
• US Based

Bonus Points For

• Experience in youth sports as a player, coach, referee, board member, or parent volunteer.
• Previous internship or role in sales, customer success, SDR/BDR, retail, or hospitality.
• Familiarity with product-led growth and self-serve SaaS products.

Benefits

• Medical / Dental / Vision Insurance
• Retirement benefits (100% match up to 3%)
• Equipment (Macbook Air and accessories)
• Twice annual team trips for team building, fun, and goal setting (past locations include Austin, Boulder, Boston and Miami)
• Monthly coworking stipend

To apply: https://weworkremotely.com/remote-jobs/jersey-watch-sales-customer-growth-lead

Expert Career Tips for Jersey Watch: Sales & Customer Growth Lead Roles

To succeed in a competitive market as a Jersey Watch: Sales & Customer Growth Lead, you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Jersey Watch: Sales & Customer Growth Lead requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

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The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

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Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

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By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

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