Intercom: Customer Support Specialist
WWR Employer
Posted 2 days ago • Via weworkremotely.com
Description
Job Overview
- Source: WeWorkRemotely
Job Description
Headquarters: Remote
URL: https://intercom.com
Intercom is growing its customer support team to provide world-class support to our global customer base. You'll be the first point of contact for our customers and help resolve complex product issues.
- 2+ years of customer support experience, ideally in SaaS
- Excellent written and verbal communication skills
- Empathy-driven approach to problem solving
To apply: https://weworkremotely.com/remote-jobs/intercom-customer-support-specialist
Salary & Compensation
Salary not disclosed; typically competitive for the role.
Work Arrangement
Type: On-Site
Standard business hours at the office.
Typical Interview Process
- Resume screening
- HR call
- Skill interview
- Final manager interview
- Offer
Tip: Research the company's products and culture.
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