Overview:
As an audio/video interpreter for Burmese and Karen in LSA's network of Independently Contracted Interpreters, you are tasked with facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. With a strong focus on seamless audio and video interaction through a web-based platform, your role involves addressing customer inquiries promptly and providing exemplary customer service. Adherence to the Code of Professional Conduct, including strict standards of confidentiality, and following all policies and procedures, including the interpretation protocols and industry-specific best practices, is paramount.
Responsibilities:
· Provide effective audio and video interpreting through a web-based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices
Qualifications/Experience:
· Full fluency in English, Burmese, and Karen
· Proficient with web-based platforms, email, and Microsoft Word
· A quiet, secure environment free from external noises
· 1+ years of professional interpreting experience preferred
· Industry-specific certifications or training (CMI, CCHI, etc.) preferred
LSA is dedicated to providing exceptional services that help individuals thrive in a globalized world, and has been recognized as a Top Provider and a Top Workplace in 2026. We invite you to apply if you are passionate about interpreting and have a commitment to excellence.
Compensation
The compensation package includes a competitive salary and benefits, and LSA is committed to providing a safe, inclusive, and diverse workplace. If you are interested in this role and would like to share your experience, please submit your resume highlighting your interpreting skills.
Additional Information
LSA is committed to diversity and inclusion, and we are proud to be a Top Provider and a Top Workplace in 2026. Our mission is to help people thrive in an increasingly global environment, and we believe in the power of language to connect people and promote understanding. If you are passionate about interpreting and have a commitment to excellence, we encourage you to apply.
Key Skills: Full fluency in English, Burmese, and Karen, technology proficiency with web-based platforms, email, and Microsoft Word, and 1+ years of professional interpreting experience preferred.
Contact Information: If you have any questions or would like to apply, please contact us at [email protected] or visit our website at www.lsa.com.
