frete.com: Analista de Sistemas CRM Sênior | JobSetuu
WWR Employer
Posted 4 weeks ago • Via weworkremotely.com
Description
Job Overview
- Source: WeWorkRemotely
Job Description
Headquarters: BR
URL: http://frete.com
#VemSerFrete.com
Mova o futuro da logística com a gente
Estamos construindo a plataforma digital que potencializa o transporte na América Latina. Na Frete, seu trabalho tem um impacto real e diário na vida de milhões de pessoas.
A Frete.com é a maior plataforma de fretes da América Latina e conta com as marcas Fretebras, Cargo X e Intersite.
Vem ser Frete.com e conhecer mais sobre o desafio no time de Sistemas Corporativos:
Essa posição será um elo importante entre tecnologia e operação, ajudando a transformar necessidades do negócio em soluções práticas, escaláveis e bem estruturadas.
No dia a dia, você atuará em parceria com diferentes áreas da empresa, apoiando a priorização de demandas, acompanhando solicitações, investigando problemas técnicos e propondo melhorias que tragam mais eficiência aos processos.
Também terá papel relevante na administração do HubSpot, na gestão de integrações e no relacionamento com fornecedores parceiros.
Principais atividades
- Atuar em parceria com as áreas de negócio para entender necessidades e ajudar na priorização de demandas.
- Acompanhar solicitações e incidentes relacionados a sistemas internos, garantindo visibilidade, organização e prazo nas entregas.
- Manter uma comunicação clara com os clientes internos sobre andamento de chamados, problemas e melhorias.
- Administrar o HubSpot, incluindo configuração de pipelines, workflows, propriedades e automações nativas.
- Implementar e acompanhar integrações com outras plataformas, como Blip, Zoho, Trebble, APIs e WhatsApp Business.
- Investigar comportamentos sistêmicos, falhas e problemas de integração por meio da análise de logs e evidências técnicas.
- Atuar na gestão de parceiros e consultorias externas, acompanhando SLAs e a qualidade das entregas.
- Identificar oportunidades de melhoria contínua, buscando mais eficiência, escalabilidade e melhor uso dos sistemas.
- Experiência com administração e configuração do HubSpot.
- Vivência com integrações entre sistemas, como Blip, Zoho, Trebble, APIs.
- Conhecimento em soluções com WhatsApp Business API.
- Experiência com ferramentas de gestão de demandas, como Jira Software e Jira Service Management.
- Boa comunicação e facilidade para interagir com diferentes áreas e níveis da empresa.
- Perfil consultivo, com capacidade de entender a necessidade do negócio e traduzi-la em solução técnica.
- Capacidade analítica para investigar problemas, identificar causas e apoiar a resolução.
- Experiência no acompanhamento de fornecedores e consultorias.
- Vivência em ambientes com Kanban, Scrum ou outras práticas ágeis.
- Conhecimento em processos de vendas, marketing e atendimento.
- Experiência em ambientes com forte integração entre áreas de negócio e tecnologia.
- Perfil proativo, organizado e com foco em melhoria contínua.
Nossos valores:
Comprometimento absoluto
Foco em grandes resultados
Ambição gigante
Colaboração com atrito positivo
Senso de urgência extrema
Embarcando na Frete, você terá:
🍽️ Vale Refeição ou Vale Alimentação – pago no cartão flexível Flash
🚌 Vale Transporte ou Auxílio Mobilidade
🏥 Seguro Saúde Bradesco
🦷 Assistência Odontológica
🛡️ Seguro de Vida
💊 Convênio Farmácia
💙 2% do seu salário anual para Qualidade de Vida
👶 Auxílio creche – consulte elegibilidade
🎉 Day off de aniversário
🏋️ TotalPass – Para você cuidar da saúde e bem-estar
🩺 PipoSaúde
🎓 Parcerias educacionais – descontos para MBA, pós-graduação e cursos de idiomas (Open English) e tecnologia (FIAP)
🏡 Auxílio para montagem do seu escritório em casa + Auxílio home office mensal – para vagas 100% remotas
E ainda tem mais vantagens que você irá conhecer durante o processo!
Vem fazer parte do nosso time! 💙
Modalidade de trabalho:
- Tecnologia (Segurança, Engenharia e Ciência de Dados): 100% Home Office;
- Produto (Design, Prevenção à Fraude e BI): 3 dias presenciais no escritório e 2 dias em home office;
- Demais áreas: presencial em tempo integral.
Nosso escritório fica localizado em São Paulo, na região do Morumbi.
♿ Você tem alguma deficiência? Nossas vagas também são para você. Todas elas estão abertas para pessoas com deficiência (PCDs).
Se identificou? Então venha colocar o pé na estrada conosco e se tornar um Freteiro 🚛💨
To apply: https://weworkremotely.com/remote-jobs/frete-com-analista-de-sistemas-crm-senior
Expert Career Tips for frete.com: Analista de Sistemas CRM Sênior Roles
To succeed in a competitive market as a frete.com: Analista de Sistemas CRM Sênior, you need more than just technical skills. Here are some expert strategies to elevate your profile:
- Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
- Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
- Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with frete.com: Analista de Sistemas CRM Sênior requirements.
- Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
- Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.
Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.
Salary & Compensation
Salary not disclosed; typically competitive for the role.
Work Arrangement
Type: On-Site
Standard business hours at the office.
Comprehensive Application Strategy & Hiring Process
Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:
1. Initial Research & Tailoring
Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.
2. The Perfect Cover Letter
If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.
3. Navigating the Multi-Stage Interview
Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.
4. Post-Interview Follow-Up
Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.
By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.
Typical Interview Process
- Resume screening
- HR call
- Skill interview
- Final manager interview
- Offer
Tip: Research the company's products and culture.
Global Market Intelligence & Relocation Insights
At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:
The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.
Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.
Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.
Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.
Skills & Competency Roadmap for Professional Development
To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:
- Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
- AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
- Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
- Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.
By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.
Apply via JobSetuu
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