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Field Representative I, Fulfillment | JobSetuu
RICOH
Posted 2 hours ago • Via jobicy.com
Description
Job Overview
- Source: Jobicy
Job Description
Field Representative I, Fulfillment
POSITION PROFILE
Provides operations functions in a fulfillment center for one or more of the following areas: operates high volume continuous feed or cut sheet printing equipment to produce large volume print jobs on a previously calibrated machine, performs associated inserting tasks using high speed commercial inserters, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups. Will also perform white glove mail piece handling that requires a very detailed approach to assembling individual mail pieces from large volume print runs that require sorting and inserting mail pieces by hand for mailing through the USPS process. This position operates in a multi-shift environment and can include weekends.
JOB DUTIES AND RESPONSIBILITIES
�· Runs high volume printing equipment, which may include high production in a mechanically sophisticated print environment and performs binding and finishing work.
�· Has the ability to setup and run all applications on all equipment.
�· Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
�· Maintains records for management reports and inventories of supplies needed.
�· Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
�· Calculates charges for jobs performed and maintains some billing logs.
�· Responds to and coordinates all service calls required by.
�· May perform filing duties in conjunction with specific customer requests.
�· Delivers completed jobs to pre-determined customer locations within and outside of the site.
�· Maintains daily meter and service logs.
�· Answers customer questions regarding status or feasibility of job requests.
�· Ensures upkeep of all workstation areas and sorting stations by keeping neat and well stocked.
�· Performs duties related to the shipping and receiving of materials.
�· May perform meeting room and conference room set ups.
�· May perform light maintenance duties as assigned.
�· May perform occasional cleaning duties as needed.
�· May require periodic overtime on nights and weekends, including off-hour emergency response.
�· Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
�· Uses all copier equipment, calculator, fax machine, postage meter and some PC.
�· Performs filing duties, which may include �purging' and archiving old documents.
�· Performs other duties as assigned.
QUALIFICATIONS (Education, Experience and Certifications)
�· Requires high school diploma or GED and2-3 years of related work experience.
�· Some related copy job experience, preferably in a high production, mechanically sophisticated print environment, is preferred.
�· Requires valid driver's license and minimum levels of auto insurance coverage per policy.
�· Requires ability to learn complex production and/or communication systems, such as client-specific mainframe applications.
KNOWLEDGE, SKILLS AND ABILITIES
�· Working knowledge of copier and other related equipment and repair is preferred.
�· Requires knowledge and understanding of shipping/receiving procedures.
�· Basis electronics knowledge is preferred.
�· Possesses ability to work independently and flexibly to complete projects.
�· Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
�· Possesses ability to comprehend instructions concerning mail delivery.
�· Possesses troubleshooting and problem-solving skills.
�· Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
�· Possesses excellent customer relations skills and excellent verbal communication skills.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
�· Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.
�· Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.
�· Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.
�· Dealing with tight deadlines and quick turnaround times imposes high stress levels.
�· Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Expert Career Tips for Field Representative I, Fulfillment Roles
To succeed in a competitive market as a Field Representative I, Fulfillment, you need more than just technical skills. Here are some expert strategies to elevate your profile:
- Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
- Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
- Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Field Representative I, Fulfillment requirements.
- Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
- Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.
Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.
Salary & Compensation
Salary not disclosed; typically competitive for the role.
Work Arrangement
Type: On-Site
Standard business hours at the office.
Comprehensive Application Strategy & Hiring Process
Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:
1. Initial Research & Tailoring
Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.
2. The Perfect Cover Letter
If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.
3. Navigating the Multi-Stage Interview
Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.
4. Post-Interview Follow-Up
Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.
By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.
Typical Interview Process
- Resume screening
- HR call
- Skill interview
- Final manager interview
- Offer
Tip: Research the company's products and culture.
Global Market Intelligence & Relocation Insights
At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:
The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.
Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.
Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.
Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.
Skills & Competency Roadmap for Professional Development
To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:
- Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
- AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
- Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
- Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.
By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.
Apply via JobSetuu
Discover your next career milestone on JobSetuu. This Field Representative I, Fulfillment position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.
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