At Hims & Hers, we are redefining healthcare by putting the customer first and delivering personalized care designed to help people feel their best. We believe that no two people are the same, and we provide access to customized solutions tailored to each individual's needs. Our mission is to make better health outcomes easier to achieve by normalizing health and wellness challenges and innovating on their solutions.
As a Product Lead, you will be at the forefront of creating a new product experience for our customers. You will take the lead on the end-to-end consumer journey, from discovery and education through onboarding, treatment, and ongoing engagement. This is a 0-to-1 opportunity to shape a completely new product area for the company, ensuring it meets the needs of millions of consumers.
Key responsibilities include:
- Own the end-to-end consumer journey from discovery and education to onboarding, treatment, and ongoing engagement.
- Partner with engineering and design to integrate AI into the core consumer experience.
- Lead projects through the ideation, development, and launch of innovative customer experience features.
- Partner with clinical teams to ensure protocols, safety, and education are core to the product experience.
- Help shape short to long-term roadmaps, balancing day-to-day improvements while driving long-term scalability.
- Maximize efficiency in a fast-growing company with a constantly evolving environment.
Requirements include:
- 4+ years of experience in Product Management, working collaboratively with cross-functional teams.
- Experience in a consumer-oriented product role; experience in health, wellness, or category-defining 0-to-1 products is a plus.
- A strong point of view on how AI can meaningfully reshape the consumer healthcare experience, and you're excited to build it into the core of the product.
- Fluency working with AI agents and building AI-native workflows and systems.
- AI-native is your default operating mode. You work with agents the way most PMs work with docs — fluently, constantly, and as a core part of how you get things done.
- A track record of building and shipping products that customers love and drive meaningful business impact.
- Strategic and tactical experience designing, building, and executing scalable processes from scratch, ideally in an operations-intensive environment.
Benefits:
- Competitive salary and equity compensation for full-time roles.
- Unlimited PTO, company holidays, and quarterly mental health days.
- Comprehensive health benefits including medical, dental, and vision, and parental leave.
- Employee Stock Purchase Program (ESPP).
- 401k benefits with employer matching contribution.
- Offsite team retreats.
At Hims & Hers, we are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. We encourage all qualified applicants, including those with arrest or conviction records, to apply, and we will consider everyone based on their qualifications. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com. Your privacy is important to us, and any information you share will only be used for legitimate purposes.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for legitimate purposes.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations