Director of Commercial Operations | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

Location: UK, Spain or Portugal

Role: Director of Commercial Operations

Reporting to: CEO, Curaleaf International

Employment Type: Full Time

POSITION SUMMARY:

Curaleaf International is one of Europe's largest vertically integrated medical cannabis businesses, operating across the UK, Germany, Poland and Australia with EU GMP-certified production facilities in Portugal, Spain and Canada. Revenue is growing rapidly and we are building the commercial infrastructure to match.

This is a newly created role at the heart of our commercial operations. The Director of Commercial Operations is responsible for building the demand-led commercial infrastructure the business needs to scale: the demand planning function, the sales governance framework and the commercial processes that connect market intelligence to supply decisions. Working alongside our market Managing Directors, this person instils the discipline and rigour that turns commercial ambition into an executable plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Commercial governance and sales process

• Create a long term pipeline visibility: creating the tools, templates and disciplines so the business has a consolidated forward view of commercial performance at all times
• Establish the commercial review cadence: weekly market reviews where country heads present pipeline, wins/losses and pricing issues against a consistent framework
• Define what good looks like for each market in terms of pipeline visibility and forecast accuracy, then build the process to get there
  
  

Own the commercial demand signal

• Own the forward-looking commercial demand plan: a SKU-level, market-by-market view of what the business needs to sell and when, grounded in real market intelligence rather than historical patterns or available inventory
• Ensure the demand signal is locked and signed off at the start of each planning cycle = supply teams plan against this number, not a moving target
• Partner with the Group Demand & S&OP Manager to ensure the commercial demand signal feeds cleanly into the S&OP process
• Partner with Finance for monthly re-forecast process; changes to the demand signal are governed and visible, not ad hoc
• Perform SKU level market by market demand signal for smaller business entities
• Perform long term portfolio planning working with the US based team for insights into how the markets may evolve in the future, regulatory team for insights into potential industry changes and create a forward looking consolidated plan to hand over to R&D and genetics team for future launches
• Create mid-high level long term demand plans incorporating market analysis portfolio planning for handover to the GM's on a bi-annual basis, allowing them to translate this into a SKU level forecast
• Ensure the demand signal is locked and signed off at the start of each planning cycle = supply teams plan against this number, not a moving target
• Partner with the Group Demand & S&OP Manager to ensure the commercial demand signal feeds cleanly into the S&OP process
• Partner with Finance for monthly re-forecast process; changes to the demand signal are governed and visible, not ad hoc
  
  

QUALIFICATIONS AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience

• 10+ years in commercial operations, merchandising, demand planning or commercial excellence with a track record of building these functions, not just operating within them
• Background in FMCG direct experience with prescription, pharmacy or clinical channels strongly preferred
• Proven ability to design and implement sales governance frameworks and demand planning processes in a multi-market environment where no unified process previously existed
• Strong analytical capability: comfortable building SKU-level demand models, margin analyses and commercial dashboards independently
• Experience working alongside geo-based commercial teams in a matrix structure, influencing without direct line authority
  
  

Preferred

• Familiarity with multi-country demand planning across markets with structurally different commercial models
• Experience working with or alongside an S&OP function with clear understanding of where commercial demand planning ends and S&OP mechanics begin
  
  

You

• A playing coach: you design the framework and you do the work; you do not hand over a slide deck and move on
• A builder: you are energised by creating processes and governance that did not exist before and that outlast any individual decision
• Direct and constructive: you can tell a commercial team their forecast is not credible and show them why, without damaging the relationship
• Committed to the Curaleaf values: Lead & Inspire, Commit to Win, Customer Obsession, One Curaleaf, Driven to Deliver Excellence
  
  

PHYSICAL REQUIREMENTS:

This position has no specific physical requirements.

WORK ENVIRONMENT:

This position has no specific environmental conditions.

What We Offer

This is a rare opportunity to lead a genuine commercial transformation at a fast-scaling international medical cannabis business with direct CEO and CFO exposure, real cross-market impact from day one, and the mandate to build something the business will rely on for years.

About Us

Curaleaf International is shaping the future of cannabis through its commitment to research and product excellence. Powered by a strong presence at all stages of the supply chain, its unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Curaleaf International is owned by Curaleaf Holdings, Inc., listed on the Toronto Stock Exchange (TSX: CURA).

Our Values:

Lead & Inspire Commit to Win Driven to deliver Excellence Customer Obsession One Curaleaf

Curaleaf International is committed to a diverse and inclusive workplace.

Curaleaf International is an equal opportunity employer and does not discriminate on the basis of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships

Expert Career Tips for Director of Commercial Operations Roles

To succeed in a competitive market as a Director of Commercial Operations , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Director of Commercial Operations requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Director of Commercial Operations position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.