Job Title: IT Service Technicians (W/M/D)
Job Type: Full-time, Part-time, and Temporary positions available in Stuttgart, Heilbronn, Schwäbisch Hall, Öhringen, and Ludwigsburg.
Job Description:
At our company, we are dedicated to providing exceptional service to our clients. We are currently seeking IT Service Technicians across various locations to support our growing team. Our technicians will work on a variety of tasks including but not limited to:
- Supporting customers in the 1st, 2nd, and 3rd level of support
- Analyzing and resolving hardware and software issues within the Microsoft environment
- Installing, configuring, and setting up clients, laptops, printers, and peripheral devices
- Implementing and managing rollouts, migrations, and IT upgrades
- Installing and setting up new IT workstations and infrastructure components
- Supporting Microsoft 365 and Azure environments
- Monitoring and resolving network issues in LAN, WAN, and WLAN environments
- Acting as a direct contact point for our customers both in person and remotely
- Collaborating with IT projects, modernizations, and infrastructure initiatives
Qualifications:
For the 1st-Level Support
- IT skills acquired through education, training, experience, or private projects
- Enthusiasm for working with customers and technical issues
- Basic knowledge of Microsoft Windows, hardware, and networking
- High level of motivation and willingness to learn
For the 2nd-Level Support
- Proven knowledge in the Microsoft environment
- Experience in resolving issues and troubleshooting errors
- Basic knowledge of Microsoft 365, Active Directory, networking, or server systems
- Self-sufficient and problem-solving approach
For the 3rd-Level Support
- Proven knowledge of Microsoft Server, networking, virtualization, security, and/or Microsoft Azure
- Experience in migrating, implementing, and handling complex IT projects
- Analytical thinking and structured problem-solving skills
What We Value:
- Completed IT education, training, or comparable practical experience
- Junior technicians with technical interest and passion for IT
- Specialized support required for those new to the field
- High level of customer orientation and communication skills
- Ability to work independently and in a high-performance environment
- Team-oriented attitude and interest in new technologies
- Driver's license class B (optional)
- Good German and English language skills
Benefits:
- Flexible work hours
- 40-hour work week
- Hybrid work arrangement possible
- Modern equipment
- Company smartphones
- Company laptops
- Cost-free training and education
- Free coffee
- Parking garage
- Collegial and appreciative work environment
- Structured onboarding and mentorship programs with experienced colleagues
- Long-term career growth prospects in a growing and successful company
What We're Looking For:
- Proven IT skills
- Junior technicians with an affinity for IT and passion for technology
- Newcomers who can support multiple levels of support and can cover a variety of technical areas
Contact us today to apply!
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