Customer Support am Wochenende (Werkstudent/Minijob) (m/w/d)

Description

Job Overview

• Role: Customer Support am Wochenende (Werkstudent/Minijob) (m/w/d)
• Company: prepmymeal GmbH
• Location: Frankfurt am Main
• Employment Type: Full-Time
• Category / Department: Marketing and Communication
• Salary: Competitive / Not Disclosed — confirm during interview
• Key Skills / Technologies: Marketing and Communication
• Listing Source: Arbeitnow

Job Description

Bist du bereit, mit uns die Welt ein bisschen gesünder zu machen? 💚

Prepmymeal ist ein junges, wachsendes Unternehmen im Herzen von Frankfurt.

Aktuell suchen wir tatkräftige Unterstützung für unseren Customer Support am Wochenende. Du wirst Teil eines dynamischen Teams sein und die Möglichkeit haben, deine Fähigkeiten in einem schnelllebigen und aufregenden Umfeld zu erweitern.

Aufgaben

• Du bist für die Betreuung und Beratung unserer bestehenden Kunden am Wochenende verantwortlich
• Du nimmst Kundenbeschwerden und Feedback an und findest zufriedenstellende Lösungen
• Du sorgst dafür, dass unsere Kunden jederzeit auf freundliche und schnelle Hilfe zählen können und machst damit unsere Kunden happy
• Du trägst die Verantwortung für die Zufriedenheit unserer Kunden und entwickelst Maßnahmen zur langfristigen Kundenbindung
• Du arbeitest eng mit Vertrieb, Marketing und anderen Abteilungen zusammen, um eine ganzheitliche Kundenbetreuung sicherzustellen

Qualifikation

• Du bringst idealerweise Erfahrung im Kundensupport mit
• Du verfügst über ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten in Deutsch und idealerweise auch in Englisch
• Du zeigst eine hohe Empathie gegenüber Kunden und verstehst ihre Bedürfnisse
• Du arbeitest gerne im Team und koordinierst effektiv mit anderen Abteilungen, um gemeinsame Ziele zu erreichen
• Du bist in der Lage, Aufgaben effizient zu organisieren und den Überblick über verschiedene Kundenanfragen zu behalten

Benefits

• Remote möglich (Einarbeitung vor Ort)
• Kostenlose Verpflegung
• Mitgliedschaft bei Fit 7/11
• Gemeinsame Team Events
• Kostenlose 6er Box im Monat
• Modernes Office in Frankfurt
• Junges & motiviertes Team mit flachen Hierarchien

Teile uns gerne in einem Anschreiben mit, wann und für wie viele Stunden du am Wochenende zur Verfügung stehst und für welche Stelle (Minijob oder Werkstudent) du dich interessierst!

Wir freuen uns auf deine Bewerbung! 💚

Find Jobs in Germany on Arbeitnow

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Initial application screening
2. Recruiter phone screen (motivation, experience overview)
3. Case study or sales pitch exercise
4. Panel interview with the sales or marketing leadership team
5. Culture-fit interview (HR or People team)
6. Final reference checks and offer

Tip: Be ready to walk through past sales metrics, campaign results, or growth numbers with concrete examples.

About the Employer

prepmymeal GmbH is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Frankfurt am Main. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Arbeitnow.

How to Apply & Preparation Tips

To apply for the Customer Support am Wochenende (Werkstudent/Minijob) (m/w/d) position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Key skills relevant to this role include: Marketing and Communication. Ensure these are prominently featured on your resume and LinkedIn profile.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.