Creative Operations Manager | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

About Us

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.

We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

We think that outside is the best side and that you can't improve on nature. It's good for mind, body and soul, and it's our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

YOUR ROLE

The Creative Operations Manager is the organizational engine behind Stio's creative function, the person who makes sure great work gets made efficiently, consistently, and on time. This role owns the systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream.

Reporting to the Associate Creative Director, you will partner closely with Brand, Performance, E-commerce, Retail and Product teams to manage the full creative project pipeline, maintain asset and resource workflows, and ensure Stio's growing library of creative assets is organized, accessible, and channel-ready. This is a role for someone who takes genuine pride in building the machine and keeping it humming.

Your Responsibilities

• Project & Traffic Management
• Own the creative team's full project pipeline from brief intake through final delivery. Managing priorities, timelines, and stakeholder alignment across every workstream
• Build and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needs
• Serve as the primary coordination point between Creative and cross-functional partners including Brand Marketing, Digital, E-commerce, Retail, and Product
• Facilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-ups
• Track and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve them
• Partner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch dates
• Process & Operations
• Own, maintain, and continuously improve Stio's creative workflow systems including Asana project architecture, intake processes, and team operating rhythms
• Establish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cycles
• Lead creative capacity planning. Balancing workload across the team, setting realistic expectations, and advocating for the team's bandwidth
• Identify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative function
• Champion adoption of AI tools across the creative team. Identifying opportunities to streamline production, automate repeatable tasks, and improve output quality
• Asset & Resource Management
• Own Stio's Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoption
• Establish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle management
• Ensure seasonal creative assets are properly organized, tagged, and accessible to cross-functional stakeholders and channel teams in a timely manner
• Co-manage relationships with external freelancers, photographers, and creative vendors — coordinating contracts, timelines, and deliverables
• Track and process vendor and freelancer invoices accurately and on time, in partnership with ACD and other key stakeholders
• Strategic Support
• Partner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategy
• Contribute to post-project retrospectives and lessons-learned sessions translating insights into process improvements
• Bring a data-informed perspective to creative operations: tracking on-time delivery rates, revision cycles, and team throughput to inform continuous improvement
• Support onboarding of new creative team members and partners into Stio's tools, workflows, and operating standards
  
  

Your Skills And Experience

• 3+ years of experience managing creative or marketing workflows, ideally within an in-house creative team, brand, or agency environment
• Proven track record of building and maintaining project management systems. You've designed the process, not just followed it
• Proficient in Asana or similar; experienced in building project architecture, templates, and team workflows from the ground up
• Hands-on experience with a Digital Asset Management platform (Bynder strongly preferred); comfortable owning DAM governance and driving team adoption
• Fluent with AI tools and actively curious about how they can improve creative production workflows. You're not waiting to be told, you're already experimenting
• Strong brief-writing instincts. You know what makes a brief clear enough to actually brief from, and you're not afraid to push back when it isn't
• Clear, confident communicator who can translate strategy into process and process into action across creative and non-creative stakeholders
• Highly organized, solutions-oriented, and calm under pressure, the kind of person who steadies the room when priorities shift
• Comfortable holding the team accountable without micromanaging; skilled at keeping momentum through a creative personality mix
• Experience working with consumer-facing brands in apparel, outdoor, lifestyle, or adjacent categories preferred
• Genuine affinity for mountain lifestyle and the values that drive the Stio brand
• Commitment to our company mission, vision, and values
  
  

THE FINE PRINT

• Must be able to work in a stationary position 75% of the work day
• Medical, Dental Vision plans
• Company Paid Long Term Disability
• Employee Assistance Programs
• 401k with Match
• Generous paid time off policies
• Gear test, perks and more
  
  

We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $65,000-$75,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

Expert Career Tips for Creative Operations Manager Roles

To succeed in a competitive market as a Creative Operations Manager , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Creative Operations Manager requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Creative Operations Manager position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.