WWR Employer

Close: Senior Software Engineer - Backend/Python - USA Only (100% Remote) | JobSetuu

WWR Employer

Remote
Full-Time

Posted 8 hours ago • Via weworkremotely.com

Description

Job Overview

  • Source: WeWorkRemotely

Job Description

Headquarters: USA
URL: http://www.close.com

About Us
Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who prioritize taking ownership and making a meaningful impact. We’re eager to make a product our customers fall in love with over and over again.
 
We 💛 small scaling businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or a complex UI. We are out to supercharge sales productivity with the most modern, thoughtfully designed, all-in-one, communication-focused CRM. 
 
Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools.
 
Our product development process is inspired by Shape Up. We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark, TaskTiger, LimitLion and ciso8601.
 
 
About the Role
You will be joining one of our six cross-functional teams. These are the CRM, Admin & Onboarding, Conversations, Messaging & Scheduling, Automations & Integrations and Data Insights teams. You will be regularly collaborating with other backend & frontend engineers, product managers, designers, and other teams here at Close.
 
 
About You
We’re looking for high achieving, full-time Software Engineers to join our engineering team. Someone who has a good understanding in web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.
 
You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're able to manage your time well, communicate effectively, and collaborate in a fully distributed team.


Come help us with projects like...
  • Conceiving, designing, building, and launching new user-facing features
  • Implementing new AI features to turbocharge our customers’ daily tasks
  • Improving the performance and scalability of our GraphQL and REST API
  • Improving how we sync millions of sales emails and calendar events each month
  • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
  • Building user-facing analytics features that provide actionable insights based on sales activity data
  • Improving our Elasticsearch-backed powerful search features
  • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 
  • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and web conferencing providers
  • Enhancing our web app with real-time updates powered by GraphQL Subscriptions
  • Leveraging the latest AI LLMs from providers like OpenAI, Groq and AssemblyAI

Help manage our ever growing data processing needs…
  • Billions of Mongo documents
  • Millions and millions of rows of PostgreSQL data
  • 55 Terabytes of logs / month
  • 500 billion OTEL spans over the last 30 days
  • 10+ million events / day
  • Tens of thousands of docker containers
  • 7 million minutes of call recordings / month
  • Petabytes / month of network traffic

Requirements...
  • Senior 1 & 2 level candidates should have 5+ years of experience building modern back-end systems. Staff level candidates should have 8+ years of experience. Mid-level candidates should have ~3 years of similar experience and be eager to level up with the right opportunity.
  • Professional Python experience is preferred but a working knowledge of Python with additional experience in other languages is acceptable if you have a desire to work with Python.
  • You have built web APIs that were Internet facing or supported other high volume loads.
  • You have hands-on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores. 
  • You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. 
  • You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase. 
  • You care about the craftsmanship of the code and systems you produce.
  • Located in the USA (lower 48 timezones).

Bonus point if you have
  • Contributed open source code related to our tech stack.
  • Led small project teams building and launching features.
  • Built B2B SaaS products.
  • Implemented features that leveraged AI to deliver unimaginable new product capabilities.
  • Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks.

🌏 Why Close?
  • Watch our most recent culture video featuring our annual team retreat in Italy
  • 100% remote company
  • 5 weeks PTO + Winter & Summer Holiday Breaks with 2 additional PTO days for every year with the company
  • 1 month paid sabbatical every 5 years
  • Paid parental leave
  • Medical, Dental, Vision with HSA option (US residents)
  • 401k matching at 6% (US residents)
  • Dependent care FSA (US residents)
  • Our story and team 🚀

Our Values
  • Build a house you want to live in -- Examine long-term thinking and action
  • No BS -- Practice transparency and honesty, especially when it’s hard
  • Invest in each other -- Build successful relationships with your coworkers and customers 
  • Discipline equals freedom -- Keep your word to yourself and others
  • Strive for greatness -- Constantly challenge yourself and others 

How We Work Together
  • Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
  • Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
  • Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. 
  • Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 
 
We are looking for US-based Software Engineers to join our team. Base salary range for Senior I & II is $140,000 to $210,000.

To apply: https://weworkremotely.com/remote-jobs/close-senior-software-engineer-backend-python-usa-only-100-remote-1

Expert Career Tips for Close: Senior Software Engineer - Backend/Python - USA Only (100% Remote) Roles

To succeed in a competitive market as a Close: Senior Software Engineer - Backend/Python - USA Only (100% Remote), you need more than just technical skills. Here are some expert strategies to elevate your profile:

  • Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
  • Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
  • Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Close: Senior Software Engineer - Backend/Python - USA Only (100% Remote) requirements.
  • Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
  • Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

  1. Resume screening
  2. HR call
  3. Skill interview
  4. Final manager interview
  5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

  • Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
  • AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
  • Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
  • Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Close: Senior Software Engineer - Backend/Python - USA Only (100% Remote) position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.

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