Brand Tech & Creative Operations Lead

Description

Job Overview

• Role: Brand Tech & Creative Operations Lead
• Company: Wolt - English
• Location: Berlin, Berlin, Germany
• Employment Type: Full-Time
• Category / Department: Various
• Salary: Competitive / Not Disclosed — confirm during interview
• Listing Source: Arbeitnow

Job Description

We're looking for a Head of Creative Operations & Transformation to build and lead the next evolution of our creative capability at Wolt. This is a role for someone who loves designing systems, scaling teams, and making creative work smarter, faster, and more effective. You'll shape how we deliver creative at scale, defining new ways of working, introducing automation, production and AI technology, and setting the standard for operational excellence in the creative process, with particular focus on the lower funnel, performance marketing creative flywheel and how we scale localisations across all customer touchpoints.. This is a unique opportunity to help build the foundation for how Wolt creates and delivers content in a world increasingly powered by automation and AI. The role is complex as operates in a Global capacity across 30+ countries so simplifying complex workflows and looking for solutions that work at scale is essential. 

About the Role

• Define and deliver an updated operating model for creative operations and content production at Wolt, with a key focus on localisation at scale.
• Continue implementation of new tooling that will enable creative teams to move faster while maintaining quality and consistency, with a key focus on lower funnel performance marketing infrastructure. 
• Own and manage OPEX budget planning and forecasting, working with Finance and Planning. 
• Establish and own scalable processes for end to end campaign & content production across all assets types & channels, working with internal creative team and external agencies.
• Develop clear standards, resource models, measurement frameworks and reporting cadence to improve efficiency and output quality of the brand team.
• Lead the setup and adoption of workflow platforms, DAM systems, and creative automation tools.
• Partner with internal teams to explore the potential of AI in creative production internally and through the agency ecosystem.
• Work closely with Global Brand Strategy, Performance Marketing, and Local Market teams to align priorities and streamline delivery.
• Collaborate with wider Doordash international colleagues to harness best practices, along with Procurement, Finance, and Legal to design vendor and production frameworks that balance cost, speed, and quality.
• Foster a culture of collaboration, innovation, and operational excellence across creative teams.

About You

• Experienced creative operations or production leader, ideally within a global or multi-market organisation.
• Proven ability to design and scale creative workflows, tools, and systems that drive efficiency and impact with evidence of step changing performance marketing creative ecosystem.
• Deep understanding of creative processes and production disciplines, from design and copy to motion and digital.
• Hands-on experience to set up and operationalise creative automation, workflow management, or digital asset management platforms.
• Comfortable operating at the intersection of creativity, technology, and process improvement.
• Strong collaborator who can translate between creative, marketing, and operational teams.
• Skilled at managing complexity, prioritising effectively, and creating clarity in ambiguous environments.
• Strategic thinker with the ability to deliver both long-term transformation and short-term results.
• Passionate about helping creative teams do their best work through smarter systems and new technology.
• Curious, adaptable, and motivated by the evolving future of creative automation and production AI.

Find more English Speaking Jobs in Germany on Arbeitnow

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Resume and application screening
2. Introductory phone or video call with HR
3. Role-specific skill or competency interview
4. Final interview with the hiring manager or panel
5. Reference checks and offer discussion

Tip: Research the company's products, culture, and recent news thoroughly before each interview round.

About the Employer

Wolt - English is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Berlin, Berlin, Germany. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Arbeitnow.

How to Apply & Preparation Tips

To apply for the Brand Tech & Creative Operations Lead position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.