Associate, Internal Communications

Description

Job Overview

• Role: Associate, Internal Communications
• Company: DoorDash
• Location: Flexible / Remote
• Employment Type: external
• Experience Level: Senior Level
• Salary: Competitive / Not Disclosed — confirm during interview
• Listing Source: The Muse

Job Description

About the Team

This role sits within the global Internal Communications team, a high-impact group focused on engaging and connecting with DoorDash's most important audience: our employees. We are responsible for leading employee communications centered around our company-wide strategy, business goals, and financial results to ensure employees understand DoorDash's near- and long-term vision. This team works cross-functionally with key business stakeholders, touching every corner of the organization.

About the Role

Reporting to the Senior Manager, Internal Communications, this role partners in and owns components of the development and execution of high-priority internal communications across DoorDash. This includes: company-wide announcements, executive messaging, and time-sensitive updates including crisis and reactive communications.

This role is ideal for an early-career communications professional (3-5 years experience) who is a strong writer, highly organized, and comfortable operating in fast-paced, sometimes ambiguous environments. You will partner closely with the Senior Manager to translate complex or evolving information into clear, effective communications for employees.

This role will involve:

• Drafting, editing and shaping internal communications, including announcements, leadership messages, FAQs, and intranet content.
• Supporting the execution of high-priority communications, including organizational updates, company-wide moments, and time-sensitive messaging.
• Owning execution of defined communications workstreams.
• Managing timelines and driving coordination across stakeholders to ensure communications are delivered accurately and on time.
• Publishing and maintaining content across internal channels (The Block, Slack, email), ensuring quality and consistency.
• Synthesizing inputs from cross-functional partners and shaping the messaging into clear, structured drafts.
• Identifying gaps, risks, or opportunities in communications and proactively proposing solutions.
• Supporting preparation for company-wide communications moments (e.g. All Hands, major company announcements), including materials and logistics coordination.
• Assisting with content updates, version control, and quality assurance for sensitive communications.

You will...

• Support high-impact communications: Help bring clarity to complex topics by drafting and refining internal messaging.
• Execute with precision: Ensure communications are well-organized, accurate, timely, and well-coordinated across stakeholders and channels.
• Operate in a fast-paced environment: Work on multiple projects simultaneously, often with tight timelines and evolving inputs.
• Collaborate cross-functionally: Partner with teams across the business to gather inputs and support communications execution.
• Learn and grow: Develop skills in corporate, executive, and change communications with mentorship from senior team members.
• Operate with increasing autonomy, making decisions on messaging and execution within defined areas.

We're excited about you because...

• You have 3-5 years of experience in internal communications, corporate communications, or a related field.
• You thrive in high-stakes, fast-paced environments and working across global timezones.
• You are a strong writer and editor, with the ability to turn rough inputs into clear, concise messaging.
• You have strong project management skills, able to synthesize complex information into clear, well-structured documents.
• You are highly organized and able to manage multiple projects and deadlines.
• You exercise sound judgment and handle sensitive information with care.
• You are collaborative, responsive, and proactive in driving work forward.
• You have the ability to take ownership of projects or workstreams end-to-end with minimal guidance.

We expect this position to be filled by 6/14/26.

Compensation


Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400-$130,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Salary & Compensation

The salary for this role is not publicly disclosed. Based on industry benchmarks, roles of this type in India or remote-first companies typically offer compensation in line with market rates for the experience level required. We recommend researching platforms like Glassdoor, Levels.fyi, or AmbitionBox to gauge expected ranges before your offer discussion.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: Fully Remote

This role is designed for a fully remote work arrangement. You will have the flexibility to work from any location, provided you have a stable internet connection and can align with the team's core collaboration hours. The company supports remote employees with the necessary tools, virtual team-building activities, and regular check-ins to ensure productivity and a strong sense of belonging. Equipment and home-office stipends may be provided — check the job listing or confirm during the offer stage.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Resume and application screening
2. Introductory phone or video call with HR
3. Role-specific skill or competency interview
4. Final interview with the hiring manager or panel
5. Reference checks and offer discussion

Tip: Research the company's products, culture, and recent news thoroughly before each interview round.

About the Employer

DoorDash is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Flexible / Remote. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from The Muse.

How to Apply & Preparation Tips

To apply for the Associate, Internal Communications position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.