Working Student IT Support Specialist (m/f/d)

Deine Position

The Tech Business Partner (part-time student) role offers a unique opportunity to join one of Europe's most relevant and important start-ups. You will act as a crucial link between Tech and Business stakeholders, providing essential support and progressing to project involvement as your experience grows. This role reports directly to the Head of Workplace IT, and grants access to premium tech tools and invaluable exposure to the operations of a modern tech team while accommodating your studies
The average working day of a IT Support Specialist (student) role can be categories into 2 key value areas:

1. Tech Support & Optimization - The goal here is not just to complete tickets, but to identify underlying patterns and bring these insights to the team to work on automation and process optimization. As your experience increases, you will gain access to more complex requests (Level 2 and 3). When facing a new challenge, you will collect all troubleshooting steps and collaborate with the team to learn the new skill.
2. Tech Projects - You will be involved in projects that leverage your insights from support tickets to optimize business processes. You will contribute to significant initiatives, such as establishing AI productivity measures and modernizing our IT landscapes (revolving around Google Workspace and other Google offerings).

Dein Profil

• Technically sound with a good grasp of business technology solutions such as Google Workspace.
• Ability to apply AI tools to improve and optimize personal and team operational tasks.
• Proven ability to work both independently and collaboratively on technology-related projects.
• Good people skills, capable of communicating technical solutions to non-technical stakeholders effectively.
• Ability to collaborate in a fast-paced, agile environment and adapt to changing priorities.
• Currently studying a relevant field, including an IT Bachelor's or Master's program, or equivalent.
• Based in Berlin, Munich or Hamburg. Willingness to occasionally travel between these three locations.
• English written and verbal communication (C1/C2). German is a plus!

Benefits

• Join one of the fastest growing German Startups in one of the most promising markets of the coming years
• You move in flat hierarchies and have the opportunity to learn from everyone in the organization
• Be part of a highly motivated team that has proven to make a difference
• Support the energy transition and contribute to overcoming one of the greatest challenges of our time
• Our modern offices in Munich, Berlin and Hamburg are waiting for you. Home Office and remote work are possible in alignment with your team
• Receive your favorite hardware equipment (iPhone, Mac/Windows laptop, AirPods etc.)
• Enjoy EGYM Wellpass and all the sporty benefits that come with it

Find more English Speaking Jobs in Germany on Arbeitnow

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Resume / Application screening by the recruiting team
2. Technical phone or video screening (30–45 min) covering fundamentals
3. Take-home coding assignment or technical assessment
4. Two to three rounds of technical interviews (algorithms, system design, or domain knowledge)
5. Behavioral / culture-fit interview with the hiring manager
6. Offer discussion and reference checks

Tip: Candidates are encouraged to review common data structures, algorithms, and system design concepts before the technical rounds.

About the Employer

1KOMMA5˚ is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Hamburg. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Arbeitnow.

How to Apply & Preparation Tips

To apply for the Working Student IT Support Specialist (m/f/d) position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Key skills relevant to this role include: Software Development. Ensure these are prominently featured on your resume and LinkedIn profile.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.