Elation Health

Staff Product Designer | JobSetuu

Elation Health

Canada
['Full-Time']

Posted 1 day ago • Via jobicy.com

Description

Job Overview

  • Source: Jobicy

Job Description

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. We’ve built a product that users love, and we plan to keep it that way by continuing to empathize with users and help them overcome their most significant challenges. Designing at Elation is humbling, challenging, and rewarding. Our users do work that affects human lives, and our tools can make or break that work.

The Role

As a Staff Product Designer, you'll lead the design for how primary care clinicians work. You’ll develop a deep understanding of their workflows to inspire an AI-native experience while keeping the team grounded in day-to-day clinical practice.

This role is for someone who creates and champions compelling UX strategy and experience visions while guiding work across multiple squads. You'll shape interaction patterns and contribute to visual language development — all while modeling the craft, curiosity, and collaborative ways of working that raise the bar for designers around you.

Clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition that reflects our clinician-first approach to everything we build. Reporting up through our Chief Product Officer, you'll work autonomously within your team while remaining connected to a centralized design group that is deeply collaborative and curious. You'll also find enthusiastic partners in our on-staff physicians, our users, and teams across the organization.

If you want to do complex, meaningful work at the place where design and healthcare intersect, we'd love to hear from you!

What You'll Do (Role and Responsibilities)

  • Deeply understand our users — their problems, workflows, and jobs-to-be-done — to ensure we are always solving for the right thing.
  • Own and lead the design process from discovery to delivery, making key decisions on solution direction and details.
  • Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users.
  • Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience.
  • As an AI-native design leader, you will balance cutting-edge technology with patient safety and accuracy across user-facing and backend experiences. 
  • Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success.
  • Be a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes.

What We're Looking For (Experience and Skills)

  • 8+ years of experience designing and shipping complex, web-based products in a cross-functional team.
  • A strong portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design.
  • Proven experience in leading and executing a variety of user research methods.
  • Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering.
  • Experience in designing for complex workflows is a must; experience in healthcare or with AI-powered experiences is a strong plus.

SALARY RANGE: $160,000 - 185,000 USD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

Expert Career Tips for Staff Product Designer Roles

To succeed in a competitive market as a Staff Product Designer, you need more than just technical skills. Here are some expert strategies to elevate your profile:

  • Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
  • Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
  • Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Staff Product Designer requirements.
  • Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
  • Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

  1. Resume screening
  2. HR call
  3. Skill interview
  4. Final manager interview
  5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

  • Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
  • AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
  • Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
  • Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Staff Product Designer position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.

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