Sr. Staff Product Manager – Trade, Payward Services | JobSetuu

Description

Job Overview

• Source: Jobicy

Job Description

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Payward Services is Kraken’s B2B infrastructure platform - built on 15 years of operating history - that enables companies to add digital asset trading, stablecoin payments, custody, staking, lending, and funding rails to their own products through a single integration. Rather than stitching together multiple vendors, partners build on unified infrastructure where execution, custody, compliance, risk, and settlement work in concert.

Within Payward Services, Trade is the product line that powers trading experiences inside partner apps and Kraken 1P interfaces. We help fintechs, banks, brokerages, and platforms offer their customers digital asset trading - spot, derivatives, tokenized equities, recurring buys, limit orders - without building exchange infrastructure from scratch. Our partners’ end users trade inside the partner’s app; we provide everything underneath.

We’re hiring a Sr. Staff Product Manager to drive the Trade product line strategy and execution. Reporting to the Global Head of Payward Services, this is a product-first leadership role. You’ll define what we build, shape how partners integrate it, and work directly with clients to ensure the product succeeds in real-world deployments.

The opportunity

• Drive the Trade product strategy, roadmap, and execution — spanning Convert & Trade, PTL as a Service (custodial and non-custodial), Recurring Buys, Limit Orders, PTL + xStocks, and crypto derivatives (jointly owned with the Derivatives team)

• Build and externalize our Crypto-as-a-Service API suite, enabling B2B2C trading infrastructure for fintechs, banks, and brokerages to embed institutional-grade trading into their products

• Extend the API suite to support more trade types and manage trading workflows for both institutional partners and individual end users

• Broaden access beyond B2B partners to every Kraken account holder, including emerging developers and AI-assisted developers interacting via coding agents and similar tools

• Design systems across order management, execution, custody integration, compliance workflows, and trading UX/API patterns

• Drive partner-led product development by working directly with clients to translate requirements into scalable product decisions and unblock integrations

• Treat the product as the GTM: Trade is adopted because it integrates cleanly and solves partner problems, not because it's sold

• Lead the full product lifecycle from discovery and scoping through build, launch, and iteration

• Influence cross-functional teams across Engineering, Design, Compliance, Legal, Risk, Payments, and Custody to deliver globally scalable platform capabilities

• Drive key metrics including partner adoption, integration velocity, trading volume, end-user activation, and revenue impact

• Partner with Sales and BD to support strategic deals through product expertise, demos, and integration planning

Skills you should HODL

• 10+ years of product management experience, with significant time spent building B2B2C infrastructure - ideally platforms that help companies add trading, brokerage, or financial services to their own apps

• Deep experience with trading platforms or exchange infrastructure, especially at the service layer. You understand order types, execution models, custody, settlement, and what it takes to build trading products that work at scale. Prior experience at an exchange, brokerage platform, or trading infrastructure provider is strongly preferred

• Track record of shipping B2B products that partners actually integrate. You’ve dealt with the realities of enterprise integration - API design, onboarding friction, compliance requirements, and multi-tenant architecture

• Technical fluency. You don’t need to write code, but you need to hold your own in architecture discussions, make informed build/buy tradeoffs, and challenge engineering when needed

• Experience operating in regulated financial services. You’ve worked within compliance and licensing constraints and understand how they shape product decisions - especially across multiple jurisdictions

• Strong product sense with commercial awareness. You lead with product, but understand how product decisions drive revenue and platform adoption

• Strong cross-functional leadership skills with the ability to influence across teams and drive alignment without direct authority

• Comfort operating in ambiguity. Payward Services is scaling rapidly. You’ll need to move fast, make decisions with imperfect information, and adapt as the business evolves

#LI-Remote

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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Expert Career Tips for Sr. Staff Product Manager – Trade, Payward Services Roles

To succeed in a competitive market as a Sr. Staff Product Manager – Trade, Payward Services, you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Sr. Staff Product Manager – Trade, Payward Services requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

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