Sr. Business Operations Manager, CN Expansion, CN Expansion

Description

Job Overview

• Role: Sr. Business Operations Manager, CN Expansion, CN Expansion
• Company: Amazon.com
• Location: China
• Employment Type: ['Full-Time']
• Experience Level: Senior
• Category / Department: ['Product & Operations']
• Salary: Competitive / Not Disclosed — confirm during interview
• Listing Source: Jobicy

Job Description

Sr. Business Operations Manager, CN ExpansionThe mission of Amazon Global Selling (AGS) is to enable vast global selection on Amazon's WW Stores through recruiting and supporting quality and compliant Sellers from anywhere around the world.Today, CN Global Selling (CNGS) supports millions of China Sellers for their success on up to 20 Amazon worldwide marketplaces including US, CA, EU, JP, AU, IN etc. Your and your team's responsibilities revolve around three main areas: driving analytical insights, developing business plans, and working collaboratively with cross-functional teams.I. Analytical Insights:- Conduct deep-dive analyses to uncover key success drivers and obstacles, focusing on both Seller and Sales behavior.- Share data-driven insights with stakeholders from China and international teams.II. Sales Operations - Develop and execute 3-year strategy and annual business plans and strategic initiatives- Ensure operational practices are fully compliant with legislation and policy through monitoring, accountability, auditing, and reviewing all practices- Manage and drive staffing plans, schedules, quality initiatives, performance levels, and process change initiativesIII. Cross-Functional Collaboration- Serve as operational leadership stakeholder in implementing new program elements in partnership with design and development teams- Coordinate with sales organizations globally, Product teams, and Category teams- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams- Collaborate with senior leadership on strategic initiatives and business planningIV. Program Management & Execution- Contribute to operational deployment plans outlining critical and best practice launch activities- Conduct new program initiative readiness assessments and establish goals and success indicators- Drive seller satisfaction by delivering high levels of service through strategic insights and operational standards- Build and execute strategic joint business plans with sellers to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunitiesIf you are passionate about working in a fast-paced, innovative environment, willing to embrace challenges, make history, and have fun, please apply for this position!Key job responsibilitiesYour daily responsibilities include but not limited to :1. Strategy and Execution:-Own and develop New Seller recruiting/success strategy and execution plan within the New Seller Recruitment Organization.-Collaborate with internal (Marketing, tech, central PM teams) and external (global product, marketplace teams) stakeholders to drive Seller experience improvement and growth success.3. Monitoring and Goal Setting:-Monitor Seller registration to on-boarding experience and efficiency.-Share goals with global and local PMO teams to enhance the experience and throughput.4. Operational Processes:-Build, monitor, and create operational processes and mechanisms that support global selling, new seller recruitment, and seller success.-Partner with the China operations team to implement processes that benefit Account Manager team's efficiency, process adherence, and more.-Collaborate with the Central Global team to influence changes for improved operational efficiency and resource allocation strategy.-Land global initiatives into local operational processes.5.Business Reviews and Strategy Planning:-Drive regular business reviews with stakeholders.-Contribute to strategy planning.Basic Qualifications- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalentPreferred Qualifications- Experience with SQL- Experience presenting to senior leadershipOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Resume and application screening
2. Introductory phone or video call with HR
3. Role-specific skill or competency interview
4. Final interview with the hiring manager or panel
5. Reference checks and offer discussion

Tip: Research the company's products, culture, and recent news thoroughly before each interview round.

About the Employer

Amazon.com is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around China. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Jobicy.

How to Apply & Preparation Tips

To apply for the Sr. Business Operations Manager, CN Expansion, CN Expansion position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.