Senior UX Researcher (f/x/m) in Tech & Data Team

Description

Job Overview

• Role: Senior UX Researcher (f/x/m) in Tech & Data Team
• Company: Thomann.io
• Location: Berlin
• Employment Type: Full-time permanent
• Category / Department: Information technology, high school or equivalent
• Salary: Competitive / Not Disclosed — confirm during interview
• Key Skills / Technologies: Information technology, high school or equivalent
• Listing Source: Arbeitnow

Job Description

Help shape how musicians discover, choose, and trust their instruments!

We are the thomann.io Design Unit and looking for a Senior UX Researcher (f/x/m) to help us build a stronger user understanding across our digital products. Our unit operates within one of Europe’s largest online retailers for musical instruments and music production equipment.

Our customers range from beginners buying their first instrument to professional musicians and studio engineers. In this role, you will work closely with product managers, designers, engineers, and data analysts to ensure product decisions are grounded in real user needs. Beyond running research, you will help shape how research contributes to product discovery and decision-making.

Want to find out more about the teams and thomann.io?

Here’s what you’ll be doing

• Build shared knowledge about our customers

• Plan and conduct qualitative and mixed-method research (interviews, usability tests, discovery research)

• Turn insights into clear product opportunities and recommendations

• Contribute to product discovery and roadmap discussions

• Help teams move from assumptions to evidence-based decisions

• Introduce scalable research workflows and documentation

• Mentor and coach Junior UX Researcher as well as teams in choosing appropriate research approaches
  

What you should bring to the table

• 4+ years of UX/Product Research experience

• Experience translating research insights into product decisions

• Strong communication and storytelling skills

• Pragmatic mindset: knowing when to go deep and when to move fast

• Confidence working with stakeholders across product and business teams

• Comfortable collaborating in evolving environments and shaping processes

• You bridge gaps effortlessly with professional fluency in German and English
  

What we have to offer

• Flexible working hours and location, with the option to go into the office (fully-remote possible)

• 13th salary in November

• Further training opportunities with clear development paths for your career

• Thomann.de employee discount

• Personal work equipment according to your wishes and regarding your role

• Regular team events

• English or German language courses

• 1:1 sessions with an external coach, for professional development

• Urban Sports Club discount

• and more! Check out our Handbook

We value inclusion and diversity

We pride ourselves on being an inclusive employer that creates a welcoming atmosphere, and value diversity in our teams. We do not make judgements based on ethnicity, nationality, age, marital status, gender identity, sexual orientation, disability status, or religion.

Find more English Speaking Jobs in Germany on Arbeitnow

Salary & Compensation

The salary for this position has not been publicly disclosed. Compensation is typically determined based on your experience, skills, and interview performance. Use your research on industry benchmarks and the cost of living in the role's location to negotiate effectively.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

• Annual or performance-based bonuses
• Health, dental, and vision insurance
• Provident Fund (PF) and Gratuity contributions (India)
• Paid Time Off (PTO), sick leave, and public holidays
• Professional development budget and learning allowances
• Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
• Flexible or remote working allowances
• Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: On-Site / Full-Time

This is an on-site, full-time position. You will be expected to report to the office or designated work location during standard business hours, Monday through Friday. Some companies offer flexible start and end times or occasional work-from-home days at the manager's discretion. The company fosters a collaborative environment with open workspaces, dedicated meeting rooms, and structured team events.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

1. Portfolio and resume review
2. Introductory call with the recruiter (15–30 min)
3. Portfolio presentation to the design team
4. Design challenge or take-home project
5. Final interview with senior stakeholders
6. Offer and onboarding discussion

Tip: Ensure your portfolio showcases a variety of projects with clear problem-solving rationale and outcome metrics.

About the Employer

Thomann.io is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

• Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
• Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
• Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
• Location and offices: The role is based in or around Berlin. Confirm office address, remote policy details, and travel requirements during the process.
• Where this listing was found: This job was sourced from Arbeitnow.

How to Apply & Preparation Tips

To apply for the Senior UX Researcher (f/x/m) in Tech & Data Team position, follow these steps:

1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Key skills relevant to this role include: Information technology, high school or equivalent. Ensure these are prominently featured on your resume and LinkedIn profile.

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.