Senior Product Manager, Payments | JobSetuu

Description

Job Overview

• Source: Jobicy

Job Description

London/Cardiff/UK Remote | £105,000 - £135,000 + Benefits ✨ 

Our payments org

You’ll play a key role by...

We are looking for a customer centric, commercially minded product manager to lead and grow our Payments business. You will lead a multi-disciplinar payments squad and on a daily basis be working to:

• Identify opportunities for growing adoption and engagement of payments and shape these opportunities through all phases of planning and execution - for both retail and business segments.
• Identify target audiences and prioritise efforts to attract and engage them by deeply understanding their needs and how to delight them. For these insights to inform a crisp understanding for how Monzo can win in this space.
• Identify partnership opportunities to enhance customer experience and/or the unit economics of payments and be comfortable leading these conversations and negotiations.
• Be a highly analytical leader with the ability to proactively assess opportunities by interrogating numerous data sources. You will be supported by data scientists but should also feel comfortable drilling into the available data yourself to help find novel opportunities. 
• Use these customer and data insights to form a strong, defensible opinion on the highest value areas for investment (for example in our approach to pricing, customer experience, partner choice, marketing messaging and more)
• Partner with marketing to explore and execute on a wide range of methods to increase awareness and adoption including (but not limited to) CRM marketing, referrals, SEO and above the line marketing.
• Develop strong partnerships with growth teams across Monzo to align with adjacent initiatives in the international money space that help to drive wider Monzo benefit.
• Develop a deep understanding for the commercials of payments in order to inform decision making on where effort should be placed to drive optimal return such as identification of new partnership opportunities or negotiating existing partnerships.
• Partner with our financial crime and anti-fraud teams to ensure we scale our offering while protecting customers.
• Identify and build product enhancements in response to customer feedback and your own ideas on how we innovate in this space by utilising the talents of the squad you will lead, not least user experience designers and engineers. 
• Be the hands-on product manager for the squad, prioritising efforts across multiple workstreams as we grow our international payments offering and maintain alignment with engineering leadership on these tradeoffs.

Your day to day might look like:

• Leading and executing trajectory changing, cross-functional projects that align with the company’s strategic goals.
• Collaborate with product, marketing, operations, and engineering teams to problem solve jointly and deliver initiatives on time and within budget.
• Identify opportunities to optimise processes, drive efficiencies, and enhance project outcomes across Monzo.
• Deep ownership of the P&L for cross-border payments at Monzo, and a strong grasp of the unit economics and partnerships that power our payments products. 
• Drive problem solving, research and data gathering to inform decision-making and project strategies.
• Own analysing data, customer needs, market, competitive insights and commercial analyses to inform strategic decision-making
• Develop and track project plans, KPIs, and success metrics, ensuring timely progress and measurable results.
• Mentor and support junior team members, fostering a culture of innovation and collaboration.

We’d love to hear from you if…

• You have a founder mindset and take ownership of your work
• You have the urge and resilience to challenge the status quo and make things better
• You're excellent at managing and influencing stakeholders
• You’re a persuasive communicator who can inspire stakeholders and influence decisions and project outcomes.
• You're commercially minded and excited to collaborate with external partners and other stakeholders to get the best outcomes for our customers
• You thrive in ambiguity, ask incisive questions and take a structured and data-led approach to problem-solving
• Your super power is understanding and solving complex problems, whether it is going deep into data or based on regulation, legal documents, business processes, user needs, or technology
• You're data-driven, numerate and logic oriented
• You are a great project and team leader
• You're humble but excited by what we're doing at Monzo

The following would be a bonus:

• Experience working in payments and/or the foreign exchange market is highly beneficial but not critical
• Experience working on business transformation and strategy
• Experience working on international expansion

What’s in it for you

£110,000- £135,000 ➕ Incentive rewards tied to your bonus 

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

• Recruiter Call (30m): High-level fit and career trajectory.
• Initial Call (45m): Deep dive into your relevant experience and motivation for the job.
• Final Loop (3x1hr): Interviews covering a Project Walkthrough, Case Study, and Leadership.

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.

#LI-AC1 #LI-REMOTE

Expert Career Tips for Senior Product Manager, Payments Roles

To succeed in a competitive market as a Senior Product Manager, Payments, you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Senior Product Manager, Payments requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Senior Product Manager, Payments position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.