Monzo

Senior Manager, Control Process Automation & Data | JobSetuu

Monzo

UK
['Full-Time']

Posted 3 weeks ago • Via jobicy.com

Description

Job Overview

  • Source: Jobicy

Job Description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

London/Cardiff/UK Remote | £85,000 - £115,000 + equity + Incentive Awards tied to your performance + Benefits

This role sits at the heart of Monzo’s Control Discipline change agenda, supporting the delivery of a future, technology-first, and data-driven risk management model. As Monzo scales into new products and markets, this role will be instrumental in embedding agility, automation, and intelligence into how we manage risks and controls across the business.

⭐ Our Controls team

The role will sit within the Controls organisation, working closely with cross-functional teams across the organisation including Technology, Data and Risk & Compliance. As this is a newly established team, this roleholder needs to bring a flexible and adaptable mindset, as well as a willingness to deal with ambiguity as the team establishes its operating rhythm and embeds itself within the wider business.

You’ll play a key role in...

  • Leading the Control Discipline data and technology strategy and roadmap, making sure it aligns with Monzo’s expansion plans and Group Risk strategy.
  • Creating a scalable operating model: Working with Risk & Control leads to design and deliver a service model that supports a global organisation.
  • Risk & control data transformation: Partnering with Data and Engineering to translate risk management needs into technology and data requirements to achieve the scaling objectives and help Risk Engineering prioritise needs accordingly to support the transformation agenda.
  • Real-time risk management: Supporting the shift from manual risk assessments to ‘always on’ risk management. This involves working with other risk managers to identify data-driven triggers, designing automated monitoring systems, and creating alerting mechanisms that empower risk owners to act on emerging threats in real-time rather than at a point in time.
  • Platform Evolution: Working with 2nd Line and Technology to evolve our Risk & Control application strategy to deliver simplification, automation and enhanced user value.
  • Innovation and AI: Championing AI in risk management by identifying enterprise partners to build sustainable solutions with Monzo, running PoCs and experiments where necessary, and building business cases to use AI-driven solutions in risk management. Where necessary, leading the contract negotiations and relationship management.
  • Programme Management Office (PMO): Owning the transformation programme roadmap, including any reporting requirements to executives and committees, and keeping stakeholders engaged and consulted throughout the transformation lifecycle.
  • Maintaining a central view of all initiatives, set milestones, identifying possible risks and dependencies, and tracking delivery against milestones.
  • Supporting the ongoing development of our processes, systems and controls to ensure that they are scalable and aligned to our strategy.
  • Managing project schedules, setting milestones, identifying possible issues and clearly communicating them to stakeholders.
  • Technology & Data risk mindset: Instilling a culture of being technology and data led in the Control Discipline, identifying and partnering with culture carriers in the Discipline, to make sure the transformation programme delivers sustainable value.
  • Collaboration, Communication & Leadership: Bringing excellent stakeholder management, building strong partnerships with Risk, Data, Product, Engineering, Procurement, 3rd parties, and Control leads to deliver change.

We’d love to hear from you if…

  • You have programme management experience in a financial services environment
  • You have experience in leading teams (preferably Risk and Control teams) through change programmes
  • You have experience in implementation of Risk and Control systems and processes
  • You have an open mind, are able to operate in a a fast-paced, sometimes unstructured environment, and can think outside the box
  • You see the enormous opportunity offered by AI and are comfortable building and writing prompts to solve real control problems
  • You think ‘tech and data’ first and constantly seek ways to improve processes
  • You are hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you
  • You’re excited by what we’re doing at Monzo

ℹ️ This role isn’t for you if…

  • You aren’t comfortable with ambiguity, or thinking from first principles
  • You don’t enjoy working in a fast-paced environment
  • You aren’t happy taking an MVP approach and doing what’s good enough for now with iterative changes to follow


What’s in it for you

£85,000 - £115,000 ➕Incentive Awards tied to your performance.

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

  • Short call with a Monzo Recruiter
  • Video-call with Hiring Manager (30 mins)
  • Full-Loop: 3 x video-call interviews covering Technical, Behaviours, and Leadership)

This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-REMOTE
#CM-1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Expert Career Tips for Senior Manager, Control Process Automation & Data Roles

To succeed in a competitive market as a Senior Manager, Control Process Automation & Data, you need more than just technical skills. Here are some expert strategies to elevate your profile:

  • Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
  • Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
  • Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Senior Manager, Control Process Automation & Data requirements.
  • Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
  • Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

  1. Resume screening
  2. HR call
  3. Skill interview
  4. Final manager interview
  5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

  • Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
  • AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
  • Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
  • Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Senior Manager, Control Process Automation & Data position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.

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