Zillow

Remote Mortgage Loan Officer (Arkansas)

Zillow

Flexible / Remote
external

Posted 2 days ago • Via www.themuse.com

Description

Job Overview

  • Role: Remote Mortgage Loan Officer (Arkansas)
  • Company: Zillow
  • Location: Flexible / Remote
  • Employment Type: external
  • Experience Level: Mid Level
  • Category / Department: Administration and Office
  • Salary: Competitive / Not Disclosed — confirm during interview
  • Key Skills / Technologies: Fast Growing Companies
  • Listing Source: The Muse

Job Description

About the team

At Zillow Home Loans, we're at the forefront of revolutionizing the home financing experience. As part of Zillow Group's FinTech division, you'll help reshape how consumers buy, sell, and finance homes while working in a collaborative, high-energy environment. We're a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry.

Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized lending teams.

One team leverages a high volume, lead driven, phone-based environment for Loan Officers who excel at high-frequency conversion and scaling customer relationships quickly.

The other team focuses on a consultative, market-based model for those who thrive on building long-term strategic partnerships with Zillow Preferred Agents.

Both teams are core to our purchase-focused mission and are equally backed by Zillow's industry-leading technology, brand, centralized operations, and leadership support. Whether you find your edge in data-driven, lead-responsive execution or in nurturing a local professional network, both paths offer a high-impact career within the Zillow ecosystem.

About the role

This is an opportunity to grow your career as a purchase-focused Mortgage Loan Officeroriginating home loans for customers introduced through Zillow's ecosystem. You'll guide borrowers from first contact through funding while delivering a best-in-class customer experience. Based on your background and strengths, you may operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model. Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization-supported by Zillow's brand, platform, and operational scale.

This role is "remote" with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above Arkansas. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need.

You Will Get To:

  • Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
  • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
  • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
  • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
  • Leverage Zillow's CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
  • Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
  • Deliver a consistent, high-quality customer experience through phone, email, and text communication.
  • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
  • Maintain active licensing, complete required education, and participate in ongoing professional development.
  • This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts will vary depending on experience, performance, and location.

"Remote" with restrictions. Your designated remote location is defined as your principal place of residence; which should be physically located within the state listed above. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need.

Who you are

  • 3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license.
  • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content.
  • Physically located in and working remotely from Arkansas.
  • Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model.
  • Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
  • Comfortable working in a structured, performance-driven environment with clearly defined KPIs.
  • Excellent verbal communication skills and ability to build trust quickly.
  • Strong time management, organization, and pipeline management skills.
  • Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel).
  • Associate's or Bachelor's degree preferred.

Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds and encourage you to apply if you bring transferable skills or related experience.

Get to know us

At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary & Compensation

The salary for this role is not publicly disclosed. Based on industry benchmarks, roles of this type in India or remote-first companies typically offer compensation in line with market rates for the experience level required. We recommend researching platforms like Glassdoor, Levels.fyi, or AmbitionBox to gauge expected ranges before your offer discussion.

In addition to base salary, many employers in this sector offer a comprehensive benefits package that may include:

  • Annual or performance-based bonuses
  • Health, dental, and vision insurance
  • Provident Fund (PF) and Gratuity contributions (India)
  • Paid Time Off (PTO), sick leave, and public holidays
  • Professional development budget and learning allowances
  • Stock options or Employee Stock Ownership Plans (ESOPs) at select companies
  • Flexible or remote working allowances
  • Parental leave and family health coverage

Note: The specific benefits offered by this employer should be confirmed during the offer stage. Not all benefits listed above may apply to every organisation or role type.

Work Arrangement

Type: Fully Remote

This role is designed for a fully remote work arrangement. You will have the flexibility to work from any location, provided you have a stable internet connection and can align with the team's core collaboration hours. The company supports remote employees with the necessary tools, virtual team-building activities, and regular check-ins to ensure productivity and a strong sense of belonging. Equipment and home-office stipends may be provided — check the job listing or confirm during the offer stage.

Typical Interview Process

While each organisation structures its hiring differently, candidates for this type of role typically go through the following stages:

  1. Resume and application screening
  2. Introductory phone or video call with HR
  3. Role-specific skill or competency interview
  4. Final interview with the hiring manager or panel
  5. Reference checks and offer discussion

Tip: Research the company's products, culture, and recent news thoroughly before each interview round.

About the Employer

Zillow is the organisation posting this opportunity. While full company details are available on the original job listing, here is what you should research before applying:

  • Company size and culture: Review the company's LinkedIn profile, Glassdoor reviews, and their official website to understand team size, work culture, and employee satisfaction.
  • Products and services: Familiarise yourself with what the company builds, sells, or delivers. Being knowledgeable about their offerings will set you apart during interviews.
  • Recent news: Search for any recent fundraising, acquisitions, product launches, or leadership changes — these often come up in interviews and signal company health.
  • Location and offices: The role is based in or around Flexible / Remote. Confirm office address, remote policy details, and travel requirements during the process.
  • Where this listing was found: This job was sourced from The Muse.

How to Apply & Preparation Tips

To apply for the Remote Mortgage Loan Officer (Arkansas) position, follow these steps:

  1. Tailor your resume: Customise your CV to match the specific requirements listed in the job description. Use keywords from the posting to pass Applicant Tracking System (ATS) filters.
  2. Write a compelling cover letter: Even if not mandatory, a concise cover letter demonstrating your enthusiasm and fit for the role significantly improves your chances.
  3. Apply via the original listing: Use the apply link on the original job post to submit your application. Avoid applying through third-party channels that may delay or lose your submission.
  4. Prepare for phone screening: Be ready for an initial call within 3–7 business days of applying. Have your resume and a quiet space ready.
  5. Follow up professionally: If you haven't heard back in 7–10 business days, a brief, polite follow-up email to the recruiter is acceptable and often appreciated.

Key skills relevant to this role include: Fast Growing Companies. Ensure these are prominently featured on your resume and LinkedIn profile.


Keywords & SEO

JobSetuu, SarnitInfotech, Remote Jobs, Hybrid Jobs, WFM Hiring 2026, Latest Career Opportunities, Professional Jobs in India, Work From Anywhere, Remote Mortgage Loan Officer (Arkansas), Careers at Fast Growing Companies.

Indexed for better search results on JobSetuu.com

Disclaimer: This listing is aggregated from a public job board for informational purposes. JobSetuu does not guarantee the accuracy or current availability of this position. Always verify the details on the employer's official careers page before applying.

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