Growth Product Manager | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

About the Role

Most product managers learn about customers secondhand, through tickets, surveys, and sales calls. This role is different.

At Brilliant Harvest, our customers are heavy equipment dealerships. Their customers are farmers and construction equipment operators. Growth Product Manager owns the product surface that turns a newly signed dealer into an active, self-sufficient one and then into a reference customer. That means building the features, flows, and feedback loops that drive activation and retention, informed by being in the field with the people actually using the product.

This is a growth role, but customer success is in its DNA. You'll work closely with our CS team but your job is to take what that world surfaces and turn it into product decisions that scale.

Own the Growth Loop

• Define and own product growth metrics: activation rates, feature adoption, time-to-value, and retention across the dealer base.

• Identify where dealers stall in the product journey and build solutions, whether that's a better onboarding flow, an in-app prompt, or a new feature that removes a blocker.

• Design and run experiments to improve adoption. Prioritize ruthlessly based on what moves the metrics.

• Work with Engineering, Design, and Technical Product Managers to ship growth features fast and learn from them.

Customer Understanding & Feedback Loop

• You genuinely understand customer success not as a concept, but as something you've lived. You've been in the field. You've sat with customers through the messy middle, after the deal is signed and before they're actually running on their own.

• Understand the dealership business model, including key metrics, operational pressures, and day-to-day workflows. Additionally, maintain a deep understanding of the end user—such as farmers and operators—to ensure the platform effectively addresses their needs.

• Translate what you hear in the field into structured product insight. Not a running list of complaints, real signal that drives roadmap decisions.

• Be the connective tissue between what CS experiences with customers and what the engineering team builds. Close that loop.

Product-Led Customer Enablement 

• Design onboarding, education, and activation experiences as core product features to accelerate time-to-value, reduce user friction, and minimize support dependency.

• Collaborate cross-functionally with CS to identify and resolve process bottlenecks, decreasing implementation risk and shortening iteration cycles.

• Capture customer victories and transform them into actionable product insights, ensuring that users continuously inform the roadmap to prioritize high-value impact.

Product Communication

• Write product updates and dealer-facing communications that actually land,  the kind a service writer would read and understand.

• Make sure customer feedback has a home in the product process, not just a running channel somewhere.

• 3–5 years in product management, with experience owning growth, activation, or retention metrics — ideally in a B2B SaaS environment.
• Background in customer success, account management, or field enablement, you've been in front of customers through the hard parts, not just analyzed them from a distance.
• B2B2C experience: you understand what it means to drive value at two layers of a customer relationship simultaneously.
• Familiarity with how equipment dealerships operate is a strong plus, service departments, parts counters, the way things actually work on the floor.
• Proven ability to influence without authority, cross-functionally, and with customers who didn't ask for change.
• Comfortable with ambiguity. You define the problem, find the signal, and decide what to build — without waiting to be told.
• Strong communicator, written and verbal. You can present to a shop floor crew or a leadership team and adjust accordingly.
• Data-literate. You know how to set up a metric, interpret results, and change course based on what you learn.
• Willing and able to travel up to 10% — dealerships, farm sites, wherever the customers are.

• You've worked in or adjacent to a CS team and felt the frustration of watching the same product gaps create the same customer problems — and you want to be the person who fixes them upstream.
• You've driven adoption of a new tool or process inside a business that didn't ask for change — and it stuck.

Expert Career Tips for Growth Product Manager Roles

To succeed in a competitive market as a Growth Product Manager , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Growth Product Manager requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Growth Product Manager position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.