Engineer Software | JobSetuu

Description

Job Overview

• Source: RemoteOK

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

As a Software Engineer, you will be a core contributor to Verint's QM and PM engineering team. You will design and build full-stack features end-to-end, write high-quality automated tests, support production systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. This is a role for engineers who take pride in their craft, are eager to grow through challenging problems, and want their work to have a visible impact on enterprise customers worldwide. You will be surrounded by experienced engineers who are invested in your growth, working in a modern Agile environment on software that matters.

Principal Duties and Essential Responsibilities:

Full-Stack Development

• Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications.
• Translate product requirements and UX designs into well-structured, testable, and performant code.
• Implement scalable microservices and modular frontend components that support high concurrency and enterprise-scale data volumes.
• Participate in design and architecture reviews; contribute to discussions on API contracts, data models, and service boundaries.
• Proactively identify and address performance bottlenecks, security gaps, and technical debt.
• Write clean, idiomatic code following team standards; actively contribute to improving those standards over time.

Quality Assurance and Testing

• Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD).
• Enforce code quality through peer reviews, static analysis, and adherence to the team's Definition of Done.
• Investigate and reproduce reported defects; perform root-cause analysis and deliver timely, well-tested fixes.
• Champion a shift-left testing mindset — integrating quality checks early and continuously in the development lifecycle.

Production Support and Maintenance

• Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows.
• Provide Tier-2/3 technical support for production incidents; participate in post-incident reviews and implement corrective actions.
• Monitor application health using observability tooling (logs, metrics, traces); proactively surface anomalies before they impact customers.
• Maintain and improve runbooks and operational documentation for supported features.

AI/ML Integration and Continuous Improvement

• Integrate AI/ML capabilities — including LLM-powered features, automated scoring, and speech-to-text — into product features in collaboration with Verint's AI research teams.
• Evaluate and pilot emerging technologies; propose adoption where they improve quality, performance, or developer productivity.
• Identify and contribute to refactoring initiatives that reduce complexity and improve long-term maintainability.
• Stay current with industry engineering trends through reading, experimentation, and participation in technical communities.

Collaboration and Communication

• Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers.
• Actively participate in all Agile Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Provide accurate effort estimates and proactively surface risks, blockers, and dependencies.
• Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async-first communication practices.
• Support the growth of junior engineers through constructive code reviews and knowledge sharing.

CI/CD and DevOps Practices

• Build, maintain, and improve CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps — ensuring reliable, automated build-test-deploy workflows.
• Containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS) following GitOps and IaC principles.
• Implement secure deployment practices: secrets management, environment-specific configuration, and staged rollout strategies.
• Optimize pipeline performance to minimize build times and deliver faster feedback loops to the team.

• Bachelor’s degree in computer science / software engineering (or similar) or equivalent experience
• 3 years experience with Java Spring Boot, practical experience of software development or proven equivalent seniority in software development with product teams
• Proven track record of delivering full-stack features in an Agile/Scrum team with regular sprint cadences.
• Hands-on experience with both backend API development and frontend UI implementation in a production codebase.
• Back-End: Solid proficiency in Java (Spring Boot, Spring MVC, JPA/Hibernate) and/or C# (.NET / .NET Core). Good understanding of RESTful API design, OAuth 2.0/JWT, and basic microservices patterns.
• Front-End: Working proficiency in JavaScript/TypeScript with hands-on React experience (hooks, context, state management). HTML5, CSS3, and foundational accessible UI development. Ext JS / Sencha familiarity is a plus.
• Databases: Working knowledge of relational databases (PostgreSQL, MS SQL, Oracle) including schema design, SQL query writing, and basic indexing. Exposure to NoSQL stores (Redis, Elasticsearch, MongoDB) is a plus.
• Cloud and Infrastructure: Exposure to AWS or Azure core services. Familiarity with Docker and basic Kubernetes concepts.
• Testing: JUnit/TestNG/Jest unit tests and integration tests. Exposure to E2E testing tools (Playwright, Cypress, or Selenium). BDD with Cucumber is a plus.
• CI/CD and DevOps: Working knowledge of Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Git branching strategies and pull request workflows.
• AI and Emerging Tech: Exposure to LLM APIs or AI-powered tooling is a plus; curiosity and eagerness to develop these skills in the role.
• Strong analytical thinking and a structured approach to debugging and problem-solving.
• Clear written and verbal communication in English; able to document technical work clearly and participate actively in team discussions.
• Self-motivated and eager to learn: takes initiative to understand problems deeply and asks good questions when stuck.
• Collaborative and team-oriented: contributes positively to squad culture and values diverse perspectives.
• Growth mindset: receptive to feedback, committed to continuous improvement, and excited to be challenged.
• Solid experience with Agile Scrum or Kanban; comfortable with all sprint ceremonies.
• Familiarity with Jira, Confluence, or Azure DevOps Boards for backlog tracking and documentation.
• Exposure to test-driven development (TDD) and behavior-driven development (BDD) practices.

Preferred Skills:

• Experience or academic exposure to workforce management, customer experience, or enterprise analytics domains.
• Familiarity with Verint WFO, QM, or PM products or comparable SaaS platforms.
• AWS Certified Developer or Azure Developer Associate certification, or active pursuit of one.
• Experience with observability tools such as Datadog, Grafana/Prometheus, or ELK.
• Contributions to open-source projects or a portfolio of personal/side projects.
• Exposure to OWASP Top 10 security practices and secure coding principles.

Expert Career Tips for Engineer Software Roles

To succeed in a competitive market as a Engineer Software , you need more than just technical skills. Here are some expert strategies to elevate your profile:

• Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
• Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
• Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Engineer Software requirements.
• Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
• Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.

Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.

Salary & Compensation

Salary not disclosed; typically competitive for the role.

Work Arrangement

Type: On-Site

Standard business hours at the office.

Comprehensive Application Strategy & Hiring Process

Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:

1. Initial Research & Tailoring

Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.

2. The Perfect Cover Letter

If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.

3. Navigating the Multi-Stage Interview

Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.

4. Post-Interview Follow-Up

Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.

By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.

Typical Interview Process

1. Resume screening
2. HR call
3. Skill interview
4. Final manager interview
5. Offer

Tip: Research the company's products and culture.

Global Market Intelligence & Relocation Insights

At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:

The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.

Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.

Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.

Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.

Skills & Competency Roadmap for Professional Development

To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:

• Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
• AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
• Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
• Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.

By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.

Apply via JobSetuu

Discover your next career milestone on JobSetuu. This Engineer Software position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.