Automotivemastermind: Director, Dealer Relations | JobSetuu
WWR Employer
Posted 3 days ago • Via weworkremotely.com
Description
Job Overview
- Source: WeWorkRemotely
Job Description
Headquarters: US - CA - VIRTUAL
URL: http://automotivemastermind.com
Who we are:
Founded in 2012, automotiveMastermind, a part of Mobility Global, is the automotive industry's trusted data and technology provider. The company drives greater salesperson efficiency through its use of Actionable Intelligence and personalized experiences. Through a combination of behavioral predictive analytics, targeted marketing outreach, and expert consulting, automotiveMastermind empowers dealers and OEMs to seamlessly blend data and intelligence with personalized insights. automotiveMastermind is headquartered in New York City. For more information, visit www.automotivemastermind.com.
What you will do:
· Must reside in California with extensive experience of the California market
- Responsible for account and revenue retention and all aspects of dealer relationship management (customer success) within the territory
· Responsible for launch planning, overseeing product implementation, providing direction and guidance to the Dealer Relations Managers/Specialists with the ongoing training and continuous improvement needs of the dealers in their area
· Identify and capitalize on revenue generation (upsell) opportunities
· Manage and report all identified KPIs including retention, revenue and operational metrics
· Lead, coach and develop a team of 8-10 FTE’s – number of team depends on region
· Primary contact for dealer management teams
· Manages the overall client relationship and handles issues that have been escalated
· Follows through to resolution, manages the overall service level agreements and conducts quarterly performance reviews to ensure that the product is adding ongoing value to the client organization
· Must have thorough understanding of the product functionality, related services & processes and to be able to communicate their value to the client
· Propose additional services as appropriate and ensure that product changes, new features and releases are communicated through Dealer Relations team
· Support company growth targets by generating new business referrals
· Partner with Business Development team to achieve long-term company goals
· Network with existing contacts and clients to generate leads for new business
· Lead presentations for potential clients and client industry groups
· Ensure employee engagement by cultivating his/her direct reports
· Deliver training to team members as part of the onboarding process and ongoing growth development
· Build and maintain regional OEM/Dealer group relationships
Who you are:
· Bachelor’s degree in Business Management, Marketing or a related field, or relevant work experience
· 8 or more years of professional experience working in sales, marketing or customer service in a luxury automotive retail environment
· Prior management experience leading and managing field teams
· Significant experience working with CRM tools
· Think fast, work fast, drive change
· Strong verbal and writing communication
· Strong influencing skills
· Ability to develop meaningful relationships
· Negotiate effectively, finding win-win solutions in a non-confrontational way
· Proactively solicit feedback
· Regularly assess individual performance and adapt your work to achieve better results
· Passionate, enthusiastic, can do attitude
· Vested interest in the company’s success
- The anticipated base salary range for this position is $150K to $165K. Final base salary for this role will be based on the individual’s geographical location as well as experience and qualifications for the role.
- In addition to base compensation, this role is eligible for an annual incentive plan.
- This role is eligible to receive additional S&P Global benefits.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.
To apply: https://weworkremotely.com/remote-jobs/automotivemastermind-director-dealer-relations
Expert Career Tips for Automotivemastermind: Director, Dealer Relations Roles
To succeed in a competitive market as a Automotivemastermind: Director, Dealer Relations, you need more than just technical skills. Here are some expert strategies to elevate your profile:
- Build a Strong Portfolio: For technical roles, a clean GitHub or a personal project site is essential. For non-technical roles, a case study portfolio demonstrating problem-solving and impact is equally valuable. Show, don't just tell, what you have achieved in your previous positions.
- Master the Narrative: When interviewing, use the STAR method (Situation, Task, Action, Result) to structure your answers. Quantify your results wherever possible—mentioning "increased efficiency by 20%" is much more impactful than saying "improved efficiency."
- Continuous Learning: The industry moves fast. Whether it's staying updated with the latest AI tools or mastering a new management methodology, continuous professional development is key. Consider obtaining industry-recognized certifications that align with Automotivemastermind: Director, Dealer Relations requirements.
- Networking: Connect with other professionals in similar roles. Join online communities, attend webinars, and engage in meaningful discussions on professional social networks. Often, the best opportunities come through referrals and community engagement.
- Soft Skills Matter: Communication, empathy, and leadership are often the deciding factors between two equally qualified technical candidates. Cultivate these skills as they are universally valued across all industries and seniority levels.
Additionally, research the specific company's culture and values. Tailoring your application to show how you align with their mission can significantly increase your chances of moving forward in the process.
Salary & Compensation
Salary not disclosed; typically competitive for the role.
Work Arrangement
Type: On-Site
Standard business hours at the office.
Comprehensive Application Strategy & Hiring Process
Applying for a new role is a marathon, not a sprint. Follow this strategic approach to maximize your success rate:
1. Initial Research & Tailoring
Don't send the same resume to every employer. Spend at least 30 minutes researching the company. Look for recent news, their product roadmap, and their team structure. Modify your summary and core competencies to reflect the specific keywords found in the job description.
2. The Perfect Cover Letter
If the application allows for a cover letter, use it to tell a story that your resume cannot. Explain why you are passionate about this specific company and how your unique background makes you the perfect fit for the challenges they are currently facing.
3. Navigating the Multi-Stage Interview
Most modern hiring processes involve 3-5 stages. This typically includes a recruiter screen, a technical or skill-based assessment, a peer interview, and a final leadership round. Prepare for each stage differently: focus on enthusiasm and fit for the recruiter, technical depth for the assessment, and strategic vision for the leadership round.
4. Post-Interview Follow-Up
Always send a personalized thank-you note within 24 hours of each interview. Reference a specific topic discussed during the call to demonstrate your active listening and genuine interest in the role.
By following these steps, you demonstrate a high level of professionalism and attention to detail that sets you apart from the average applicant.
Typical Interview Process
- Resume screening
- HR call
- Skill interview
- Final manager interview
- Offer
Tip: Research the company's products and culture.
Global Market Intelligence & Relocation Insights
At JobSetuu, we specialize in helping talent navigate the global job market. Here is what you need to know about the current landscape in Global and beyond:
The demand for skilled professionals is increasingly borderless. For roles based in Global, understanding the local cost of living, visa requirements (if applicable), and cultural nuances is vital. If this is a remote role, consider the time zone alignment and the asynchronous communication culture of the hiring organization.
Relocation Support: Many forward-thinking companies offer relocation packages that include moving stipends, temporary housing, and legal assistance with work permits. When evaluating an offer, look beyond the base salary—consider the total compensation package, including equity, bonuses, and healthcare benefits.
Work-Life Balance Trends: Hybrid and remote work have become standard in many regions. Research the local labor laws and common practices regarding work hours and vacation time to ensure the role aligns with your lifestyle goals.
Leveraging JobSetuu's tools can help you compare salaries across different cities and understand the "purchasing power" of your potential offer, ensuring you make an informed decision for your long-term career path.
Skills & Competency Roadmap for Professional Development
To remain competitive in Professional Development, we recommend focusing on the following core competencies over the next 12-18 months:
- Technical Mastery: Deepen your expertise in the core tools and languages relevant to your field. For developers, this might be cloud architecture; for marketers, it might be data-driven attribution modeling.
- AI Augmentation: Learn how to leverage generative AI and automation tools to increase your productivity. Understanding how to integrate these technologies into your workflow is becoming a non-negotiable skill.
- Leadership & Strategy: Even in individual contributor roles, the ability to think strategically and lead projects from inception to completion is highly valued. Focus on stakeholder management and high-level project planning.
- Data Literacy: The ability to interpret data and use it to drive decisions is essential across all business functions. Familiarize yourself with data visualization and basic analytical concepts.
By investing in these areas, you not only prepare yourself for the role you are applying for today but also build a resilient foundation for the opportunities of tomorrow.
Apply via JobSetuu
Discover your next career milestone on JobSetuu. This Automotivemastermind: Director, Dealer Relations position is part of our commitment to bringing you the most relevant and high-impact job openings globally. At JobSetuu, we simplify your job search by aggregating premier listings and providing the tools you need to stand out. Don't miss the chance to elevate your professional journey—explore more opportunities and career insights on our platform today.
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